Strategic Account Solutions Consultant

Adobe Systems GmbH; London; On-site; GBP 65,000 - 90,000; Full time

Job summary

A leading software company is seeking a Senior Solutions Consultant to be a trusted advisor to enterprise customers. You will demonstrate the value of Adobe solutions and help customers optimize their digital strategies. The role demands a blend of technical expertise in digital marketing and strong presentation skills. Ideal candidates will have experience in pre-sales and a commitment to customer success.

Qualifications

• Experience in technical pre-sales or digital marketing.
• Ability to lead customer workshops and presentations.
• Skills in crafting use cases and value propositions.

Responsibilities

• Act as a trusted advisor to customers.
• Collaborate with various teams to support sales.
• Provide guidance on digital change and Adobe solutions.

Skills

Understanding of technology and digital transformation

Understanding of digital marketing and trends

Exceptional presentation skills

Ability to identify business issues

Strong interpersonal communication skills

Self-motivated and adaptable

Experience with marketing or ad technology

Tools

CRM

Digital Asset Management

Job description

Overview

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and to transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

We’re searching for a Senior Solutions Consultant to join our team and look after strategic enterprise accounts.

What you’ll Do

As a Senior Solutions Consultant, you’ll act as a trusted advisor to our customers—the world’s most innovative companies. You will understand their business landscape and objectives and demonstrate and articulate the value of the Adobe solutions, showing how they optimise and support their digital strategies and solve their most important business challenges. You’ll provide guidance on digital change, helping customers exploit the Adobe Experience Cloud to strengthen their brand and grow their business, and you’ll identify the value between Adobe Creative and Document Cloud.

As a core member of the Pre-Sales team, you’ll collaborate with and support our Sales organization, and work closely with our wider Technical, Consulting and Customer Success teams.

The ideal candidate will have a blended technical and digital marketing background with a strong eye for presentation and compelling demonstrations. You’ll have the confidence to discuss our solutions and technology with both marketing and IT partners at all levels.

What you need to succeed

You’ll need the following skills to be successful:

• A strong understanding of technology and how this can drive digital transformation

• A strong understanding of digital marketing and emerging trends like Agentic AI

• Ability to identify the critical business issues that customers are facing and provide solution approaches

• Exceptional presentation skills, conversational skills and experience as a trusted advisor

• Proven ability to partner with senior client stakeholders (e.g., CMO, CIO, VP-level) to uncover strategic business objectives and align technical solutions to those goals

• Expertise in leading complex, large sales plays from discovery through to tech win, acting as the technical authority

• Experience in building and communicating use cases and value propositions

• Strong demonstration and value-selling experience

• Crafting end-to-end user experiences, using innovative ways to combine content, web journey, personalised experiences and marketing automation

• Self-motivated with a strong aim to succeed in a highly dynamic environment

• Ability to multi-task in a fast-paced environment

• Maintain an understanding of competitors, especially strengths and weaknesses of competitor solutions

• Develop & maintain authoritative understanding of digital technologies and marketing trends

• Provide creative and strategic content/input as part of the RFP or proposal process, presentations and client case studies

• Participate & lead in customer workshops, presentations, and other working sessions as required

The following requirements are relevant to this role:

• Ability to conduct and lead customer workshops

• A good understanding of digital technologies in general e.g. web, mobile, CRM, etc.

• Must be self-managed, adaptable and dedicated to customer success

• Experience in a technical pre-sales, consulting, specific industry or digital marketing environment

• Experience with marketing or ad technology e.g. analytics, personalization, web content management, digital asset management, Email, DMPs, CDPs, DSPs, Ad servers etc

• Exceptional interpersonal, written, presentation, and communication skills

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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