Strategic Account Manager - NHS Contract

Sustainable Energy First; Lytham St Annes; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Sustainable Energy First recherche un Strategic Account Manager motivé pour gérer des comptes dans le secteur public/NHS. Ce rôle hybride implique de maintenir des relations clients solides et d'assurer une expérience client de premier ordre tout en atteignant les objectifs de l'entreprise. Les candidats doivent avoir une expérience en gestion de relations clients et une expertise dans le secteur de l'énergie.

Benefits

Salaire compétitif avec structure de commission généreuse

Jours de congé supplémentaires

Allocation de voiture

Travail hybride

Développement de carrière

Jour d'anniversaire de congé

Plateforme de bénéfices - remise sur salle de gym

Qualifications

• Expertise en gestion des relations stratégiques avec les clients.
• Track record prouvé dans le développement et la fidélisation de relations.
• Connaissance des solutions énergétiques et des besoins des clients.

Responsibilities

• Assurer l'expérience client et gérer les relations clients stratégiques.
• Proposer des solutions commerciales bénéfiques pour les clients.
• Gérer la communication entre les clients clés et les équipes internes.

Skills

Motivation

Gestion de compte

Communication

Relations clients

Interpersonal

Orientation résultats

Education

Expérience dans le secteur public

Expérience dans l'industrie de l'énergie

Job description

We are looking for a motivated and driven Strategic Account Manager who has managed accounts within the public sector/NHS to join our growing company and be a key driver in Sustainable Energy First reaching its goals. You'll be partnering our clients, overseeing the strategic client relationship and taking ownership of the Client experience. An expert at building, developing and retaining long term key Client relationships, you'll be expected to communicate & demonstrate Sustainable Energy First's values as a Consultancy whilst having the gravitas to build trust professionally and credibly at the highest level, achieving a mutually beneficial outcome for both parties. You will be the main point of contact for an assigned client list, acquiring a thorough understanding of the clients' needs and requirements and you will propose commercially beneficial solutions that meet the clients' business objectives and changing utility and energy demands through contract renewals, up and cross selling. This is a part service delivery and part sales role.

Role And Responsibilities

• Responsible for ensuring Sustainable Energy First delivers an outstanding customer experience overall
• Main point of contact for an assigned client list, acquiring a thorough understanding of the Client's needs and requirements
• Proposing commercially beneficial solutions that meet the client's business objectives and changing utility and energy demands through contract renewals, up and cross selling
• Ensuring the correct Sustainable Energy First products and services are delivered to customers in a timely manner and with the first-class service Sustainable Energy First is proud of
• Expand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly calls
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by Clients by ensuring the correct teams manage it through to resolution
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Drive product development and innovation
  
  

Requirements

• Strong motivation and drive to contribute to company goals
• Experience of account management in the public sector ideally within the NHS
• Expertise in managing strategic client relationships
• Experience in the energy industry
• Ability to oversee and enhance the overall client experience
• Proven track record in building, developing, and retaining long-term key client relationships
• Strong communication skills to clearly convey Sustainable Energy First's values as a consultancy
• Ability to demonstrate professionalism and credibility in building trust with senior clients
• Capability to achieve mutually beneficial outcomes for both the company and clients
• Strong interpersonal skills and a collaborative mindset
• Results-oriented with a focus on driving success for both clients and the company
• A full, driving licence is required and national travel is part of the role
  
  

Benefits

Competitive salary plus generous commission structure

Starting at 25 days holiday plus bank holidays

Car allowance

Hybrid working

Flexi working

Career development opportunities

Birthday Day off

Benefits platform - gym membership, retail discounts and many more

Inclusion and Belonging

We believe that diversity is more than a commitment, it's at the heart ???? of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work.

We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive.

Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you're ready to take the next step, then we look forward to hearing from you!