Strategic Account Manager - Grocery (mat cover) - Impactful Industry Partnerships (London)

JR United Kingdom; City Of London; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading global online food delivery platform is seeking a Strategic Account Manager for its Grocery sector in London. The role involves managing key Retailer relationships, driving business plans, and supporting account growth through collaborative strategies. Ideal candidates will have experience in Key Account Management and a solid understanding of the UK Grocery market. The company fosters an inclusive culture and offers a dynamic work environment.

Qualifications

• Proven Key Account Management experience, preferably in Grocery/Retail.
• Strong understanding of the online Grocery UK market.
• Experience analysing data and managing trade performance.
• Ability to grow accounts through joint business plans.

Responsibilities

• Manage day-to-day and strategic aspects of Grocery/Retail partner relationships.
• Build relationships with key Retailer counterparts.
• Collaborate with internal stakeholders, including Delivery and Marketing.
• Conduct performance reviews with partners.

Skills

Key Account Management

Online Grocery Market Understanding

Data Analysis

Communication Skills

Negotiation Skills

Relationship Building

Job description

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Strategic Account Manager - Grocery (mat cover) - Impactful Industry Partnerships (London), London (City of London)

Client:

Just Eat Takeaway.com

Location:

London (City of London), United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views:

3

Posted:

04.08.2025

Expiry Date:

18.09.2025

Job Description:

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience.
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About this role

In the past 3 years, the Grocery Strategic Accounts team has become an essential part of our UK strategic objectives. We've forged impactful partnerships with leading brands, onboarding thousands of grocery sites nationwide. As a team member, you'll lead strategy for vital partners, collaborating closely with key stakeholders both internally and externally. Beyond account management, your role involves shaping overarching strategies and contributing insights for mutual growth.

Key responsibilities include:

• Overall ownership of the day-to-day and strategic management of all aspects of several branded Grocery and/or Retail partner relationships
• Building a functional and productive working relationship with key Retailer counterparts
• Collaborating with internal stakeholders (including Delivery, Marketing, and Operations)
• Accountability for performance reviews with Grocery and/or Retail partners
• Drafting and driving the annual business plan with Grocery and/or Retail partners
• Managing and influencing trading performance through trading plans, promotional activations, and Joint Business Plans
• Tracking sales performance and meeting budget spend through forecasting
• Supporting strategic account executives across smaller brands

What will you bring to the table?

• Proven Key Account Management experience, preferably in Grocery/Retail
• Strong understanding of the online Grocery UK market
• Experience analysing data and managing trade performance
• Ability to grow accounts through joint business plans and upsell opportunities
• Effective communication, presentation, and influence skills at all organizational levels
• Commercial acumen with negotiation skills
• Excellent relationship-building skills

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced, and supportive, the JET culture is about movement, growth, and celebrating our team members. Thanks to them, we stay ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture that encourages diversity and where all employees feel they truly belong and can bring their most authentic selves to work every day.

What else are we delivering?

Want to learn more about our team, culture, or company? Visit our career site for stories, blogs, podcasts, and more insights into JET.

Are you ready to take your seat? Apply now!