Strategic Account Manager - Grocery (London)

JR United Kingdom; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading global online food delivery platform is seeking a Strategic Account Manager for Grocery to manage key partnerships and drive performance. The ideal candidate has proven experience in account management and a strong understanding of the UK grocery market. This role offers the chance to collaborate with top brands and contribute to significant growth strategies.

Qualifications

• Proven Key Account Management experience, preferably in Grocery/Retail.
• Strong understanding of the online Grocery UK market.
• Experience analyzing data with attention to detail.

Responsibilities

• Manage strategic relationships with Grocery and Retail partners.
• Collaborate with internal stakeholders to drive performance.
• Conduct monthly and quarterly performance reviews.

Skills

Key Account Management experience

Understanding of the online Grocery UK market

Data analysis

Effective communication skills

Commercial acumen

Relationship-building skills

Job description

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Strategic Account Manager - Grocery (London), London (City of London)

Client:

Just Eat Takeaway.com

Location:

London (City of London), United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

04.08.2025

Expiry Date:

18.09.2025

Job Description:

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About this role

In the past 3 years, the Grocery Strategic Accounts team has become an essential part of our UK strategic objectives. We've forged impactful partnerships with leading brands, onboarding thousands of grocery sites nationwide. As a team member, you'll lead strategy for vital partners, collaborating closely with key stakeholders both internally and externally. Beyond account management, your role involves shaping overarching strategies and contributing insights for mutual growth.

Key responsibilities include:

• Overall ownership of the day-to-day and strategic management of all aspects of several branded Grocery and/or Retail partner relationships
• Building a functional and productive working relationship with key Retailer counterparts
• Working closely and collaboratively with internal stakeholders (including Delivery, Marketing, and Operations)
• Accountability for monthly and quarterly performance reviews with Grocery and/or Retail partners
• Drafting and driving the annual business plan with owned Grocery and/or Retail partners
• Managing, owning, and influencing the trading performance of Grocery and/or Retail partnerships through trading plans, promotional activations, and Joint Business Plans
• Tracking and reviewing sales performance, ensuring budget spend through accurate forecasting
• Supporting strategic account executives across smaller brands

Qualifications and skills:

• Proven Key Account Management experience, preferably in Grocery/Retail
• Strong understanding of the online Grocery UK market
• Experience analyzing data with attention to detail and managing trade performance
• Ability to grow accounts through joint business plans and upsell opportunities
• Effective communication, presentation, and influencing skills at all organizational levels
• Commercial acumen with negotiation and influence skills
• Excellent relationship-building skills

Our culture at JET:

Our teams build internal connections and work with some of the world's best-known brands, providing international impact in a dynamic environment. We foster a fun, fast-paced, and supportive culture focused on growth and celebrating our employees. Thanks to our team, we stay ahead of the competition.

Inclusion, Diversity & Belonging:

We are committed to creating an inclusive culture where everyone feels they truly belong and can bring their authentic selves to work, regardless of who they are or where they come from.

Learn more:

Visit our career site for stories, blogs, podcasts, and more about our culture and community.

Ready to join us? Apply now!

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