Strategic Account Manager - Grocery - Drive impactful strategic partnerships with leading brand[...]

JR United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food delivery service is seeking a Strategic Account Manager in London to drive impactful partnerships with grocery brands. This role includes managing relationships, drafting business plans, and analyzing performance to ensure mutual growth. Candidates should have proven experience in account management, especially in the retail sector. The role promotes collaboration and requires strong negotiation and communication skills within a dynamic, supportive culture.

Qualifications

• Proven Key Account Management experience, preferably in Grocery/Retail.
• Strong understanding of the online Grocery UK market.
• Experience analyzing data and managing trade performance.
• Ability to grow accounts via joint business plans and upsell opportunities.
• Effective communication, presentation, and influence skills at all organizational levels.
• Commercial acumen with negotiation skills.
• Excellent relationship-building skills.

Responsibilities

• Overall ownership of day-to-day and strategic management of Grocery and Retail partner relationships.
• Building functional and productive relationships with key Retailer counterparts.
• Collaborating with internal stakeholders including Delivery, Marketing, and Operations.
• Accountability for performance reviews with Grocery and/or Retail partners.
• Drafting and driving the annual business plan with Grocery and Retail partners.
• Managing trading performance through trading plans and promotional activations.
• Tracking and reviewing sales performance.

Skills

Key Account Management experience

Understanding of online Grocery UK market

Data analysis skills

Effective communication skills

Commercial acumen

Relationship-building skills

Job description

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Strategic Account Manager - Grocery - Drive impactful strategic partnerships with leading brands (London), London

Client:

Just Eat Takeaway.com

Location:

London, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views:

3

Posted:

04.08.2025

Expiry Date:

18.09.2025

Job Description:

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About this role

In the past 3 years, the Grocery Strategic Accounts team has become an essential part of our UK strategic objectives. We've forged impactful partnerships with leading brands, onboarding thousands of grocery sites nationwide. As a team member, you'll lead strategy for vital partners, collaborating closely with key stakeholders both internally and externally. Beyond account management, your role involves shaping overarching strategies and contributing insights for mutual growth.

Key responsibilities include:

• Overall ownership of the day-to-day and strategic management of all aspects of several branded Grocery and/or Retail partner relationships.
• Building functional and productive relationships with key Retailer counterparts.
• Collaborating with internal stakeholders (including Delivery, Marketing, and Operations).
• Accountability for performance reviews with Grocery and/or Retail partners.
• Drafting and driving the annual business plan with Grocery and/or Retail partners.
• Managing, owning, and influencing trading performance through trading plans, promotional activations, and Joint Business Plans.
• Tracking and reviewing sales performance, meeting budget spend through forecasting.
• Supporting strategic account executives across smaller brands.

What you will bring:

• Proven Key Account Management experience, preferably in Grocery/Retail.
• Strong understanding of the online Grocery UK market.
• Experience analyzing data and managing trade performance.
• Ability to grow accounts via joint business plans and upsell opportunities.
• Effective communication, presentation, and influence skills at all organizational levels.
• Commercial acumen with negotiation skills.
• Excellent relationship-building skills.

Our culture at JET:

Our teams forge internal connections and work with some of the world's best-known brands, giving us international impact in a dynamic environment. We foster a fun, fast-paced, and supportive culture focused on growth and celebrating our people. Thanks to our team, we stay ahead of the competition.

Inclusion, Diversity & Belonging

We welcome everyone regardless of who you are, what you look like, who you love, or where you're from. We are committed to an inclusive culture where all employees feel they belong and can bring their authentic selves to work daily.

Learn more about us:

Visit our career site for stories, blogs, podcasts, and more about our culture and community.

Ready to join us?

Apply now!