Strategic Account Manager

Hiscox Ltd; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Join a leading insurance company as a Strategic Account Manager, responsible for building and maintaining key broker relationships in a dynamic market. This role requires a results-driven individual with a deep understanding of the UK Insurance landscape and strong negotiation skills. You will work closely with major broker partners to drive value and exceed KPIs, alongside a diverse and inclusive team culture that offers excellent benefits including flexible working conditions.

Benefits

Bonus scheme

Contributory pension

25 days of annual leave plus 2 additional days

4-week paid sabbatical after 5 years

Private medical insurance for employees and families

Qualifications

• Deep knowledge of the UK Insurance market.
• Proven broker and client relationship management experience.
• Significant large account management experience in UK broker channels.
• Excellent interpersonal, communication, and collaboration skills.

Responsibilities

• Develop long-term strategic plans with key broker partners.
• Lead relationship management strategies, including tender responses.
• Build strong relationships with key broker contacts.
• Collaborate with regional teams to pursue larger deals.

Skills

Relationship Management

Strategic Planning

Communication

Negotiation

Problem Solving

Job description

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Strategic Account Manager

Job Type: Permanent

Build a brilliant future with Hiscox

About Hiscox UK

Hiscox UK is a leading brand in the insurance market, recognized for setting industry standards. We deliver strong growth and exceptional returns, recruiting top talent and empowering them to succeed. We insure everything from homes of the wealthy to innovative technology companies. Our customers are diverse, united by our ability to provide tailored, specialist insurance.

The role

We seek an ambitious, results-driven Strategic Account Manager with a growth mindset and proven ability to generate long-term value from relationships. You will create a market-leading broker proposition and use market insights to anticipate and respond to distribution shifts.

This role involves managing some of Hiscox’s largest and fastest-growing relationships, focusing on delivering long-term value and excellent service. It offers a prominent voice within Hiscox, engaging with senior management and major UK Brokers. Strong relationship-building and influencing skills are essential.

Our Strategic Account Managers operate nationwide, ensuring top-tier relationship management and service delivery. You will be part of a driven, ambitious team working closely with the Broker Development Director and Chief Distribution Officer, supporting initiatives to enhance our Strategic Account Management capabilities across the broker landscape.

What you'll be doing

• Develop long-term strategic plans with key broker partners to meet financial targets and milestones
• Lead and coordinate relationship management strategies, including tender responses and bids
• Proactively manage prospecting and pipeline development
• Implement and grow the Hiscox Sector strategy with designated brokers
• Use market insights to identify opportunities and mitigate risks
• Build strong relationships with key broker contacts
• Monitor and review account performance
• Collaborate with regional teams, underwriting, claims, finance, legal, data, and management to execute plans and pursue larger deals
• Contribute ideas to sales strategy and pipeline processes
• Negotiate remuneration and contracts for assigned accounts

Our must-haves:

• Deep knowledge of the UK Insurance market and macroeconomic environment
• Proven broker and client relationship management experience
• Significant large account management experience within UK broker channels
• Ability to contribute to overall UK strategy and add value beyond own specialization
• Excellent interpersonal, communication, and collaboration skills with strong commercial acumen
• Proven influencing and negotiation skills
• Ability to establish credibility and build long-lasting broker and underwriter relationships
• High broker satisfaction ratings and achievement of KPIs
• Strong problem-solving and analytical skills
• Organized, proactive, and adaptable to changing priorities
• Willingness to travel within the UK

Diversity & Benefits

At Hiscox, we value our people. We promote diversity and an inclusive culture that drives success. We support flexible working arrangements, including hybrid models, to help maintain work-life balance.

Our benefits include a bonus scheme, contributory pension, 25 days of annual leave plus 2 Hiscox days, a 4-week paid sabbatical after 5 years, private medical insurance for employees and families, and more.

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Join our talented team and be part of a unique culture. Job ID R0017702