Strategic Account Executive, In-Store - UK

DoorDash; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading food delivery service is seeking a Strategic Account Executive in London to spearhead sales efforts in the hospitality industry. Responsibilities include engaging with hotel and restaurant clients, driving demand for innovative guest-experience solutions, and developing lasting relationships. The ideal candidate has over 5 years of B2B SaaS sales experience and a background in the hospitality sector. A successful track record in structured and negotiated deals is essential.

Qualifications

• 5+ years of B2B Enterprise SaaS sales experience with a track record of sales success.
• Experience selling complex, multifaceted platforms to mid-market and enterprise-level customers.
• Excellent organization and prioritization skills.

Responsibilities

• Drive new business throughout the hospitality industry.
• Build relationships with mid-sized to enterprise customers.
• Engage in all phases of the sales lifecycle from lead development to closing.

Skills

B2B Enterprise SaaS sales experience

Understanding of the hotel and hospitality industry

Superior presentation skills

Relationship building with executive stakeholders

Technological savvy

Tools

Salesforce

RFP management tools

Job description

About the Team

The Strategic Sales team at DoorDash's In-Store division is on a mission to redefine and reshape the hospitality industry for restaurant operators around the globe. Our team members are trusted advisors and expert relationship-builders, approaching every conversation with potential clients in a consultative manner to identify their existing business gaps and thinking outside the box to present the perfect solution. We are disrupting the current landscape, opening the door for hospitality operators to the endless opportunities that come with owning guest relationships and streamlining operations.

About the Role

We're hiring an experienced Strategic Account Executive to join our team, responsible for uncovering, driving and closing new business throughout the hospitality industry. You will be engaging with mid-sized to enterprise customers throughout EMEA, typically hotel & restaurant groups with 20+ locations as a strategic and consultative sales person who has experience navigating complex, matrixed organizations. Following the recent acquisition by DoorDash, we maintain a unified hiring process and you'll work closely with our cross-functional teams to drive demand for our revolutionary guest-experience platform.

You’re excited about this opportunity because you will…

• Break into new logos within our largest customer segment of hotel and restaurant groups. Focus on restaurant and hotel acquisition while building strong relationships with partners and advocating for client success.
• Create demand by clearly articulating and educating prospects on our value proposition. Present products and services during in-person and virtual demonstrations using compelling sales methodologies.
• Be involved in all phases of the sales lifecycle. Handle everything from identifying and developing leads to meeting with clients, presentations, financial deal structuring, contract negotiation and closing.
• Build strong relationships with your partners and always advocate for client success. Act as a trusted advisor who ensures long-term partnership success and client satisfaction.
• Work with cross-functional teammates across Customer Success, Onboarding, Product, Sales, Engineering, Marketing, and more. Collaborate to drive comprehensive solutions for enterprise clients.

We’re excited about you because…

• You have 5+ years of B2B Enterprise SaaS sales experience with a track record of sales success, meeting and exceeding targets
• You have deep understanding and/or relationships within the hotel and/or hospitality industry with previous experience selling complex, multifaceted platforms to mid-market and enterprise-level customers
• You have superior presentation skills in both face-to-face and virtual settings, with natural curiosity and high level of business acumen to navigate large, enterprise organizations
• You have experience building and maintaining relationships with executive-level stakeholders and are experienced in structuring and negotiating complex, multi-year deals
• You are technologically savvy and adept at learning new tools and processes, with excellent organization and prioritization skills, strong written and verbal communication skills, and experience with Salesforce and RFP management tools

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About SevenRooms

In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.

With best-in-class tools for marketing, operations, and guest experience — all deeply integrated with its industry-leading CRM — SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.

In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. The combination brings together DoorDash’s scale, reach, and digital innovation with SevenRooms’ in-store capabilities to support hospitality businesses across every channel — from discovery and delivery to on-premise dining.

As DoorDash builds out its in-store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they’re ordering online or dining in. This move reflects DoorDash’s broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants — and their customers — wherever they are.