Strategic Account Executive - Fleet Customer Hub

Mercedes-Benz in the UK; Milton Keynes; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Flexible hybrid working

Competitive benefits package

25 days holiday

Job summary

Mercedes-Benz UK Limited is seeking a Strategic Account Executive for the Fleet Customer Hub. You will build strong relationships with corporate fleet customers, identify growth opportunities and support retailer networks to maximise Mercedes-Benz Cars sales.

You’ll drive customer satisfaction, shape fleet policies, and champion electric mobility while managing opportunities with Salesforce and delivering market insights. This is a hybrid role in the UK with progression opportunities.

Qualifications

• Experience in a customer-facing, account/sales support or business development environment.
• Strong relationship-building and communication skills, with the confidence to engage customers, stakeholders and internal teams.
• Good commercial awareness, with an interest in identifying opportunities to drive sales growth and customer retention.
• A proactive, customer-focused approach, with the ability to understand customer needs and deliver excellent service.

Responsibilities

• Build strong relationships with fleet customers, uncovering opportunities to grow Mercedes-Benz Cars sales.
• Support our Retailer Network to identify, develop and convert new end-user fleet opportunities.
• Shape customer fleet policies by positioning Mercedes-Benz products and identifying opportunities to grow sales.
• Champion the transition to electric mobility, showcasing the benefits of the Mercedes‑EQ range to customers and prospects.
• Drive commercial success through accurate Salesforce management, detailed opportunity tracking and robust sales forecasting.
• Be the voice of our customers and retailer partners, delivering market insights and managing enquiries compliantly to drive Fleet sales growth.

Skills

Customer-facing

Relationship-building

Commercial awareness

Proactive

Organised

Self-motivated

Adaptable

Tools

CRM systems

Job description

Aufgaben

Strategic Account Executive - Fleet Customer Hub

About Us

At Mercedes-Benz Cars, our passion lies not only in what we build and deliver, but in the people who bring it to life. We’re enthusiastic, forward-thinking and dedicated to shaping the future of mobility with sustainable solutions and outstanding customer experiences.

Together, we create an inclusive workplace where everyone feels they belong, can contribute and be their best self. Our culture is built on respect and equal opportunity. We celebrate the diversity of our teams, recognising that different perspectives and experiences strengthen who we are, what we do and how we do it.

How you'll play your part

This role offers the opportunity to make a meaningful impact by building strong relationships with corporate customers and helping them maximise the value of Mercedes-Benz Cars. We're looking for someone who is customer-focused, commercially minded and proactive in identifying opportunities to support and grow customer accounts. Working within a collaborative and fast-paced environment, you'll help to drive customer satisfaction, strengthen partnerships and contribute to the continued success of the Mercedes-Benz brand.

• Build strong relationships with fleet customers, uncovering opportunities to grow Mercedes-Benz Cars sales.
• Support our Retailer Network to identify, develop and convert new end‑user fleet opportunities.
• Shape customer fleet policies by positioning Mercedes-Benz products and identifying opportunities to grow sales.
• Champion the transition to electric mobility, showcasing the benefits of the Mercedes‑EQ range to customers and prospects.
• Drive commercial success through accurate Salesforce management, detailed opportunity tracking and robust sales forecasting.
• Be the voice of our customers and retailer partners, delivering market insights and managing enquiries compliantly to drive Fleet sales growth.

What you'll bring

The requirements for this role are highlighted below. If your experience looks a little different and you believe you have transferable skills that would help you succeed in this role, we'd love to hear from you.

Essential

• Experience in a customer-facing, account/sales support or business development environment.
• Strong relationship-building and communication skills, with the confidence to engage customers, stakeholders and internal teams.
• Good commercial awareness, with an interest in identifying opportunities to drive sales growth and customer retention.
• A proactive, customer-focused approach, with the ability to understand customer needs and deliver excellent service.
• Well‑organised, with the ability to manage multiple priorities, maintain accurate records and follow through on commitments.
• Self‑motivated and results‑focused, with a willingness to work towards targets and contribute to team success.
• Adaptable and positive, with an eagerness to learn and develop in a fast‑paced environment.

Desirable

• Experience supporting or managing a portfolio of customer accounts.
• Experience identifying sales opportunities, generating leads or supporting customer retention activities.
• Understanding of the automotive, fleet or business-to-business (B2B) sales environment.
• Experience using CRM systems to manage customer relationships, activities and sales opportunities.
• Confidence in discussing commercial opportunities and supporting customer negotiations.
• Awareness of market trends, customer needs and competitor activity.

At Mercedes-Benz you are required to maintain ethical standards in accordance with our policies. You must also adhere to the company's compliance guidelines and policies including anti-bribery and all relevant competition law.

What's in it for you

Alongside a rewarding career, we offer a competitive range of benefits to support your wellbeing, lifestyle, development and future ambitions.

• Flexible and hybrid working – Hybrid working for office-based roles, helping you balance your time between home and the office and the option to request flexible working arrangements.
• Reward and benefits – Competitive salary, bonus scheme and a company-funded benefits bank that allows you to choose between a range of benefits to suit your lifestyle, including options such as private medical insurance, dental insurance, income protection, a health cash plan, annual leave purchase, medical screening, discounted gym membership and more.
• Time to recharge – 25 days annual leave, increasing with length of service.
• Mercedes-Benz perks – The opportunity to drive a Mercedes-Benz through one of our colleague car schemes.
• Planning for the future – A company pension to help build financial security for today and tomorrow.
• Wellbeing support – Access to 24/7 Employee Assistance Programme, Peppy, Mental Health First Aiders, Menopause Support and a Virtual GP Service.
• Development opportunities - Take charge of your growth with access to our Development Hub, offering learning tools, virtual and in-person training, leadership programmes, and resources to support your career development.

What's next?

Need adjustments during the recruitment process?

We want every candidate to feel supported throughout our recruitment process. If there is anything we can do to help you participate fully and comfortably, please let us know. We’re committed to creating an accessible experience and will work with you to provide any support or adjustments you may need.

Right to work

Due to UK legislation, we can only accept applications from candidates who have the right to work in the UK.

Managing your data

We care about your personal data. The UK General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR. Your application data is held within our secure application tracking system called Taleo – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as [e-mail] for further information. If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Mercedes-Benz Group at the following address: HPC W079 70546 Stuttgart , [e-mail].

Benefits

• Gesundheitsmaßnahmen
• Parkplatz
• Kantine, Café
• Gute Anbindung
• Barrierefreiheit

KontaktMercedes-Benz UK Limited

Delaware DriveMK15 8BA Milton KeynesDetails zum Standort

at Mercedes-Benz UK Careers E-Mail: [e-mail]

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