Strategic Account Director – EMEA Digital Natives

Microsoft; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global technology company in London seeks a Customer Advocate to lead strategic account management and drive digital transformation for cloud-native enterprises. The ideal candidate will have a proven track record in business development, experience in consulting or technology, and relevant industry knowledge. This position offers an opportunity to work with diverse teams and make significant impacts on customer outcomes.

Qualifications

• Proven success in strategic business development.
• Experience in digital transformation or cloud initiatives.
• Strong understanding of cloud and infrastructure.

Responsibilities

• Develop and oversee the execution of strategic account plans.
• Engage with stakeholders to promote digital transformation strategies.
• Lead virtual teams to achieve revenue growth.

Skills

Strategic business development

Customer advocacy

Cloud-native enterprise knowledge

Industry knowledge (Finance, Healthcare, Retail)

Account management

Education

Bachelor's degree in Business, Technology, or related fields

Master’s degree preferred

Job description

Responsibilities

• Customer Advocate – Develops and oversees the execution of the strategic account plan to meet Microsoft revenue targets and customer outcomes. Engages with internal and external stakeholders to promote digital transformation strategies. Coordinates with the full customer team across Microsoft to deliver customer outcomes throughout the lifecycle, building trust.
• Industry Relevant Trusted Seller – Understands the customer's business and industry to drive new opportunities and growth. Advocates internally for customer needs within assigned accounts.
• Deliver Sales Excellence – Leads virtual teams across solution areas to achieve revenue and market share growth.
• Industry Knowledge – Uses deep industry expertise, especially with startups and unicorns, to develop value propositions aligned with customer digital transformation and cloud adoption strategies, leveraging Microsoft's ecosystem.

Qualifications

• Proven success in strategic business development within startup and unicorn ecosystems, focusing on cloud-native enterprises OR experience in digital transformation or cloud initiatives.
• Background in industries such as Finance, Healthcare, or Retail, with relevant roles in consulting or technology.
• Bachelor's degree in Business, Technology, or related fields, with relevant industry experience; Master’s degree preferred.
• Additional qualifications include a strong understanding of cloud and infrastructure, familiarity with funding and innovation ecosystems, account management experience, and a regional startup network.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to various protected characteristics. For accommodations during the application process, please contact via the provided form.