Strategic Account Director

JR United Kingdom; Southampton; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

Join an innovative agency that partners with startups and growth companies. This strategic role focuses on resource allocation, project management, and building long-term client relationships. Ideal candidates will possess a strategic mindset and expertise in client management within a creative context.

Benefits

Generous Benefits

Hybrid working model

Qualifications

• 4+ years experience in account/project management, ideally in a creative agency.
• Ability to translate challenges into structured plans.
• Experience managing external consultants or distributed teams.

Responsibilities

• Oversee resource allocation, strategic execution, and client success.
• Translate objectives into clear roadmaps and manage project execution.
• Ensure client satisfaction and proactively identify opportunities for growth.

Skills

Strategic mindset

Outstanding communication

Relationship-building

Resource management

Proactive problem-solving

Job description

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£60,000 + Generous Benefits + Hybrid working

This is an exciting opportunity to join a business that has spent 15 years disrupting the traditional agency model to build something better — an innovation and acceleration agency that partners with bold, disruptive startups and innovative scale-ups!

They don't just deliver services; they embed themseelves in teams, helping solve critical challenges in brand, growth, product and innovation.

Such has been the success of this game-changing model, our client is now scaling. The next chapter sees them expanding their unique strategic partner network and building deeper, long-term relationships with high-growth businesses.

Now, they are looking for someone to help drive this next stage of growth. Someone who can sit at the intersection of strategy, execution and relationships, ensuring delivery of high-impact, transformational results for their partners.

If you’re tired of being boxed in, working weekends and making incremental changes for brands that don’t align with your values, keep reading. You might have just found your next move…

About the role

This is not a traditional account or project management role. Your role is to be the constant in the equation.

You’ll oversee resource allocation, strategic execution and client success, ensuring that every project stays aligned with business objectives and delivers real impact.

Part of your role is to matchmake the right strategists to the right projects, ensuring the best possible outcomes.

From the moment the business team scopes a project, you’ll help translate objectives into clear roadmaps, allocate resources and oversee execution. Throughout the partnership, you’ll proactively identify new opportunities for growth, ensuring we continue to add value and strengthen relationships.

This role blends strategy, execution and client development, working closely with a Head of Marketing, Strategic Partners, and Delivery Partner Network to ensure that every project delivers measurable, business-driven results.

Beyond execution, you’ll act as a key relationship owner, ensuring clients see measurable success, guiding them towards strategic growth and fostering long-term partnerships.

The skills you’ll need

To thrive in this role, you’ll have:

● 4+ years experience in account management, resource management, or strategic project

management, ideally within a creative, brand or innovation agency.

● A strategic mindset, able to translate business challenges into structured plans and oversee their execution.

● Developing detailed project plans, defining scopes and setting milestones.

● Understanding client needs and objectives, translating them into actionable project briefs and contributing to client satisfaction and retention.

● Outstanding communication and relationship-building skills, able to work with C-suite executives, founders, and investors with confidence.

● Experience in managing external consultants or a distributed team.

● A proactive approach, able to identify opportunities, problem-solve and drive additional value.

● The ability to balance big-picture thinking with hands-on execution, ensuring both strategy and delivery are aligned.