Strategic Account Development Director x3

DHL Germany; United Kingdom; Remote; GBP 80,000 - 90,000; Full time

Job summary

DHL Supply Chain seeks 3 Strategic Account Development Directors for its Ecommerce & Retail division. In this remote role with 75% travel, you'll drive growth by managing customer relationships and identifying new business opportunities within dedicated accounts. Join a leader in logistics with a commitment to an inclusive workplace and various employee benefits.

Benefits

Use of company car or allowance

Private Medical Insurance

26 days annual leave

Discretionary bonus based on performance

Flexible working options

Generous pension scheme

Free GP consultations

Retail and lifestyle discounts

Affordable loans and savings schemes

Qualifications

• Experience in retail and/or 3PL contract logistics.
• Proven ability to manage large scale, high-value customer accounts.
• Ability to navigate and build relationships across customer organizations.

Responsibilities

• Develop existing dedicated accounts to support growth.
• Identify and close additional business opportunities.
• Engage with omni-channel and online retail businesses.

Skills

Relationship Management

Customer Acquisition

Consultative Selling

Problem Solving

Job description

Salary: £80,000 - £90,000 base
Grade: RCS G
Contract Type: Permanent (Full-Time)
Location: England, remote role with 75% national travel

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our Sales team is at the forefront of driving growth and innovation.

Dur to rapid growth, we are currently seeking 3 Strategic Account Development Directors to join our Ecommerce & Retail division!

Your Mission:

Accelerate Growth: Support our DHL Supply Chain growth agenda by developing existing dedicated accounts

Seize Opportunities: Identify, assess, pursue, and close additional business opportunities within your assigned accounts

Ensure Satisfaction: Proactively manage the renewal agenda and ensure sustained customer satisfaction.

WHAT YOU'LL DO

• Grow long-term relationships with customers in the Ecomm & Retail sector.
• Handle all aspects of customer acquisition, from prospecting and targeting to consultative selling, pitching, closing the deal, and contracting.
• Engage with a range of omni-channel and online retail businesses.
• Oversee the performance of site operation teams and facilitate resolutions in case of customer issues.
• Work with internal functions that support the sales process, such as Solution Design, HR, IT, Real Estate, Legal, and Finance. Gather required input and coordinate actions.

WHAT YOU'LL BRING

• Retail AND/OR 3pl contract logistics experience
• Experience managing large scale, high value customer accounts
• Proven ability to understand customer organisations and navigate them to build relationships across decision levels, operations, and functional levels.
• Experience in identifying solutions from a company's portfolio or developing new solutions to fit customer needs.
• Experience in complex environments involving multiple stakeholders and solution sets.
• Proven ability to scan the market and competitive environment for impacts on company strategy.

WHY JOIN US?

• Use of a company car (or car allowance) including hybrid and electric vehicles
• Private Medical Insurance
• 26 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.

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