Stores Envoy

RS Group; Worleston; On-site; GBP 21,000 - 32,000; Full time

Job summary

RS Group is seeking a Warehouse Stock Controller in Crewe to maintain store standards and ensure product availability for the client, delivering savings and reliability. You will issue stock, source catalogues, expedite purchase orders, and record goods into the stock system.

Based in Crewe, you will work in a fast-paced environment, collaborate with teams, and uphold housekeeping and accurate stock records, ensuring timely back-order releases and precise location updates.

Qualifications

• Delivery of excellent client experience and satisfaction.
• Able to work in a team within a fast-paced environment.
• Strong problem-solving skills and high accuracy.

Responsibilities

• To consistently deliver exceptional customer service and maintain a professional and courteous relationship with the Client.
• To issue stock products to the Client.
• To source and make available supplier catalogues and product reference material for the Client.
• To expedite all outstanding purchase orders in timely manner when required.
• To accurately and efficiently record goods delivered into the stock control system.
• To release products on back order for delivery to the Client.
• To confirm customer deliveries in a timely manner.
• To ensure approved documentation is accurately completed and authorised where necessary.
• To complete stock deliveries in line with Company standards (within one working day of receipt of goods).
• To conduct rotational stock checks.
• To record stock locations for new products required in store.
• To record stock adjustments and to action as appropriate.
• To maintain a high level of housekeeping in line with Company standards.
• To attend site meetings when required to discuss any issue(s) within store and to follow up appropriately.
• To carry out such other duties which are consistent with the nature and responsibilities of the job role.

Skills

Customer service

Teamwork

Attention to detail

Stock control

IT skills

Tools

SAP

Job description

RS Group, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community.

Location: Pyms Lane, Crewe, Cheshire, (CW1 3PL)

Role Overview

As a front facing representative of RS Integrated Supply, you will be responsible for ensuring the Stores are maintained to a high standard and take full responsibility for the availability of products of which will be bought both effectively and efficiently in order to deliver savings to the Client.

What you will be doing:

• To consistently deliver exceptional customer service and maintain a professional and courteous relationship with the Client.
• To issue stock products to the Client.
• To source and make available supplier catalogues and product reference material for the Client.
• To expedite all outstanding purchase orders in timely manner when required.
• To accurately and efficiently record goods delivered into the stock control system.
• To release products on back order for delivery to the Client.
• To confirm customer deliveries in a timely manner.
• To ensure approved documentation is accurately completed and authorised where necessary.
• To complete stock deliveries in line with Company standards (within one working day of receipt of goods).
• To conduct rotational stock checks.
• To record stock locations for new products required in store.
• To record stock adjustments and to action as appropriate.
• To maintain a high level of housekeeping in line with Company standards.
• To attend site meetings when required to discuss any issue(s) within store and to follow up appropriately.
• To carry out such other duties which are consistent with the nature and responsibilities of the job role.

What do I need to be successful?

• Delivery of excellent Client experience and satisfaction.
• Working in a team.
• Working in a Fast-paced environment with responsive action being applied efficiently and effectively to meet the needs of the Client.
• Strong problem-solving skills.
• Strong attention to detail with a high level of accuracy.
• Exceptional customer service skills.
• Strong interpersonal and communication skills, both verbal and written.
• Excellent IT skills (SAP experience desirable but not essential).
• Strong organisational skills.

We are RS Integrated Supply. Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. RS Integrated Supply is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace. We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. Together, we can make great things happen. Aim for amazing and beyond.