Managed Inventory Representative

RS UK & Ireland; Stockport; On-site; GBP 28,000 - 38,000; Full time

Job summary

RS Group is seeking a field-based Managed Inventory Representative to visit customers across Manchester and surrounding areas, delivering inventory replenishment and attentive service. You will be a trusted partner, supporting our Inventory Solutions within your designated territory and aligning with RS Value-Added Services when opportunities arise.

You will work with the inventory solutions team to ensure correct workflows are followed, stocks are maintained, and H&S practices are observed,

Qualifications

• Full clean driving licence.
• Excellent understanding of Microsoft packages, specifically Excel.
• Previous experience supporting customers.
• Strong interpersonal and communication skills.
• Self-motivated, organised, and flexible.
• A natural problem solver.
• Customer-first mindset with experience in service or sales roles.
• Understanding of stock control or warehouse practices.

Responsibilities

• Conduct regular visits to Managed Inventory customers to check and replenish RS solutions.
• Identify growth opportunities via range expansion, product substitution or ad-hoc purchase requirements.
• Collaborate with the RS Managed Inventory implementation team to ensure systems are functional and workflows are followed.
• Observe all company and customer H&S practices at all times.
• Follow Standard Operating Procedures in delivering Managed Inventory Services.
• Maintain Installed Managed Inventory and perform regular housekeeping activities.
• Be a brand ambassador for RS Group and communicate benefits of Managed Inventory Services.
• Develop relationships with the wider sales team to support sales growth of Managed Inventory Services.
• Perform against KPIs relating to Managed Inventory Services.
• Support RS Local Branch with ad-hoc duties when appropriate.

Skills

Strong interpersonal and communication

Customer-first mindset

Self-motivated

Problem solving

Organised

Flexible

Experience in service or sales roles

Understanding of stock control

Tools

Microsoft Excel

Job description

Location - Field based - Base Manchester
Here at RS Group we have an exciting opportunity for an Managed Inventory Representative, this is a dynamic role where you’ll combine customer service, and Inventor and Stock replenishment support You’ll be a trusted partner to our customers, supporting our Inventory Solutions within your designated territory,
Supporting our wider Value-Added Services team where appropriate in scoping and validating opportunities to ensure the correct solution is being proposed.
You will play a pivotal role in our continued drive to make amazing happen!

What you will be doing:

• To conduct regular visits to Managed Inventory customers to check and replenish RS solutions.
• To work with customer stakeholders to identify growth opportunities via range expansion, product substitution or ad-hoc purchase requirements.
• To work in conjunction with the RS Managed Inventory implementation team to ensure that all systems are fully functional and that correct workflows are adhered to.
• Ensure that all company & customer H&S practices are observed at all times.
• Ensure that all Standard Operating Processes (SOPS) are followed in relation to the delivery of Managed Inventory Services.
• Ensure that all Managed Inventory installations are well maintained and conduct regular housekeeping activities.
• Be a brand ambassador for RS Components and ensure that customers fully understand the benefits of Managed Inventory Services.
• Develop strong relationships with the wider sales team to support the sales growth of Managed Inventory Services. Ensure that growth opportunities are communicated effectively and to the appropriate stakeholders.
• Perform against KPIs relating to Managed Inventory Services.
• Where appropriate, support the RS Local Branch with ad-hoc duties.

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• Full clean driving licence
• Excellent understanding of Microsoft packages, specifically Excel
• Previous experience supporting customers
• Strong interpersonal and communication skills.
• Self-motivated, organised, and flexible. A natural problem solver.
• Customer-first mindset with experience in service or sales roles.
• Understanding of stock control or warehouse practices.

We are RS Group.

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world.
We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.
We want people like you, as you are curious about things, you like doing things differently and in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues, and communities – to solve problems.
We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.
Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.