As Stores Cell Leader you will oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. Ultimately, you will ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share. You will be expected to harness a working environment which encourages team work, accountability and an engaged workforce. Key to this role will be your ability to measure and report the effectiveness of warehousing activities and employees’ performance as well as identify areas of improvement and establish innovative or adjust existing work procedures and practices.
DUTIES & RESPONSIBILITIES
Plan, co-ordinate and monitor the receipt, storage and dispatch of goods
Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage
Organise, facilitate and manage Cycle Counting at regular intervals
Deliver the product to the customer on time, every time using appropriate methods
Operate visual delivery tracking systems in order that commodity status can be seen at a glance
Ensure that internal delivery processes are adhered to support dispatch time windows
Lead follow up and resolve Customer concerns
Identify process weaknesses and eliminate root cause using robust countermeasures
Sustain the corrective actions to eliminate repeat issues
Deliver efficiencies to support year on year operational budget reduction
Manage the implementation of engineering changes, production trials, model change and pilot build ensuring robust product life cycles
In conjunction with Line Manager, implement warehouse and management systems and working practices in line with best practice and continuous improvement
Monitor and review operational methods to facilitate both qualitative and quantitative improvements within the operation whilst ensuring continuous customer service
Control of Fork Lift Truck management to ensure full operational capacity is achieved and maintained
Oversee any planned maintenance of vehicles, machinery and equipment
Ensure security of Warehouse environment and maintain access control, ensuring 5S housekeeping standards are maintained at all times
Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system and ensure all stock movements are recorded to ensure accuracy
Experience:
Proven experience in a supervisory or leading role in a warehouse, stores, or supply chain operations role.