Store to Home Picker

B&Q Limited; Birmingham, Bristol, Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Store to Home Picker, where your role is vital in enhancing customer experiences. You'll engage with customers directly, helping them with their ideas and ensuring efficient service. This part-time position offers a competitive hourly rate and a variety of benefits, including a pension scheme and shopping discounts. You'll thrive in a supportive environment that values diversity and inclusion, while also having the opportunity to develop new skills and adapt to innovative technologies. If you're ready to be part of a dynamic team, this role is perfect for you!

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

• Confident communicator with a focus on customer service.
• Organized and analytical thinker with time management skills.

Responsibilities

• Support customer ideas on the shop floor and click and collect service.
• Manage heavy lifting and maintain safety and efficiency.

Skills

Customer Communication

Organizational Skills

Analytical Thinking

Flexibility

Job description

Overview

Store to Home Picker

Part time - 30 hours per week

Permanent Contract

Shifts available Monday - Sunday, 6.00am - 10.00pm

UK Notional hourly rate £13.25 per hour (Inclusive of an £0.54 per hour, store specific location allowance)

B&Q Cribbs Causeway

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.

What's the job?

You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.

What we need:

You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role.You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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