Store to Home Picker

TN United Kingdom; Aberdeen City; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a leading company as a Customer Service Associate, where you will utilize your communication skills to provide excellent customer support. You will engage with customers both in-store and via phone, ensuring a high level of service. This role involves handling various products and requires flexibility in scheduling. Enjoy a diverse work environment with numerous benefits, including a competitive salary and generous holiday allowance.

Benefits

Competitive Salary

Award-winning Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Shopping Discounts

Wellbeing Benefits

Qualifications

• Eager to learn new technologies and ways of working.
• Comfortable handling a range of products, including some heavy lifting.

Responsibilities

• Build relationships and share product knowledge face-to-face and over the phone.
• Provide excellent customer support on the shop floor and through click and collect service.

Skills

Communication

Organisational Skills

Analytical Thinking

Flexibility

Job description

Job Description

Join our team as a Customer Service Associate, where your confident and friendly communication skills will shine. You'll build relationships and share product knowledge face-to-face and over the phone, focusing on providing excellent customer support whether on the shop floor or through our one-hour click and collect service.

What We Need

• Organised and analytical thinker with the ability to prioritise and simplify tasks.
• Comfortable handling a range of products, from paint tins to hot tubs, including some heavy lifting.
• Flexible and adaptable, willing to work on a rota including weekends, evenings, and bank holidays.
• Eager to learn new technologies and ways of working.

What’s In It for You

Be part of a valued team in a diverse and inclusive environment. We offer a range of benefits, including a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We also ensure you have adequate breaks to stay refreshed and perform at your best.

For support during the application or interview process, please contact us for any recruitment adjustments.