Store Team Member

SOHO Coffee Shops Ltd; Northampton; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join SOHO Coffee Shops Ltd in Northampton as a team member dedicated to crafting excellent coffee and providing outstanding customer service. This role involves teamwork, maintaining high standards, and ensuring customers have a positive experience. Enjoy flexible hours and a supportive work environment where your contributions are valued.

Benefits

Great training package & development.

Flexible shift patterns.

Free food and coffee whilst on duty.

Your Big Event extra day’s holiday.

Pension scheme.

28 days holiday entitlement.

Additional leave increasing after 5 years.

Access to apprenticeships.

Qualifications

• Strong team ethic necessary.
• Ability to work some unsocial hours, including shifts starting at 5am.
• High standards with great attention to detail.

Responsibilities

• Deliver the company's vision of good food and excellent coffee.
• Create memorable experiences for guests.
• Maintain quality standards and inspire team behaviors.

Skills

Team ethic

Attention to detail

Energy and enthusiasm

People skills

Customer service

Job description

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This is an exciting opportunity to join our fabulous team.

You will be part of the team that will be the driving force in store, deliveringour vision of:

Honest, good mood food, crafted coffee, and drinks – proudly served, delivering soul at scale.

You will do this through collaboration with the team to fulfil our mission:

• Good is always served.
• To curate quality product and welcoming environments, to secure the return visit.
• To always be good for colleagues and customer.

We work together to achieve this through demonstration of our company values, these are:

• Be consistently good - Part of our ethos is about not overstating who we are, so for us being ‘good’ really is good enough, and it’s what we strive for. When we say ‘good’ we have to deliver on that so we can be relied on to deliver our brand promise of being consistently good for our customers and our team.
• Be proud to serve -As a business we feel proud about what we’re offering up, and we pride ourselves on working as a team that are proud to serve.
• Be the good in someone’s day - A welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued. It’s the little things that matter, and the smallest thing can add some good to a person’s day.

The Perks of the Job:

• Great training package & development.
• Flexible shift patterns to ensure our teams enjoy a good work/life balance.
• Free food and the BEST coffee whilst on duty.
• Your Big Event extra day’s holiday each year.
• Pension scheme to help you plan your future.

AND… this is not just a job … being part of a team who craft superb coffee, creating a memorable experience for our guests, is an artform deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than 5 years.

What we need from You:

• A love of people, good food and an appreciation of great coffee.
• A strong team ethic – developing a team who achieve success together, and who look after each other.
• High standards in all you do, with great attention to detail, inspiring those behaviours in others.
• Bags of energy and enthusiasm.
• The ability to work some unsocial hours, as some shifts start at 5am.

What we stand for:

It is very important you respect and believe in the company you choose to work for. Here at SOHO Coffee Co, we believe in:

• BEING GOOD and DOING GOOD.
• Ensuring our team enjoy a good work/life balance linked to shift patterns.
• Being part of our local community.
• Being a fair employer – no zero contracts for permanent team.
• Positively employing young people entering work –paying an adult wage, with protected hours.
• Celebrating family – a free big event day per year.
• Celebrating diversity – we are proud to be an inclusive employer.

If this floats your boat, please apply today – both you and we, will be very glad you did

• Company pension.
• Discounted or free food.
  
• Access to apprenticeships after 6 months’ service.
• Additional leave - Entitlement of 28 days holiday per year, increasing after 5 years’ service to 33 days.