Store Team Manager – Flexible Hours & Growth

Tesco; Horsham; On-site; GBP 28,000 - 34,000; Full time

Job summary

Tesco Horsham is seeking a Store Team Manager to lead and develop a high-performing team, ensuring exceptional customer experiences in-store. You will recruit, train, and coach colleagues, manage trade activity, and drive store change initiatives while upholding safety and compliance.

The role emphasizes teamwork, customer-first service, and continuous improvements to deliver sales growth and a welcoming shopping environment for communities.

Qualifications

• Experience leading and developing high-performing teams.
• Clear communication skills and ability to share knowledge.
• Welcoming, customer-first approach with strong interpersonal skills.
• Resilience and sound judgement in a fast-paced retail environment.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Recruit, train and develop colleagues to build a high-performing team.
• Coach the team to be knowledgeable and passionate about products and service.
• Lead trade activity to grow sales and maximise profit.
• Develop knowledge to deliver the Store Change Plan and allocate hours effectively.
• Identify and resolve root-cause issues with sustainable solutions.
• Prioritise colleague safety and ensure legal trading with safety tools.
• Stay curious and seek opportunities to serve customers and communities.

Skills

Team leadership

Staff training

Customer service

Communication

Decision making

Job description

Tesco Horsham is seeking a Store Team Manager to lead and develop a high-performing team, ensuring exceptional customer experiences in-store. You will recruit, train, and coach colleagues, manage trade activity, and drive store change initiatives while upholding safety and compliance.

The role emphasizes teamwork, customer-first service, and continuous improvements to deliver sales growth and a welcoming shopping environment for communities.