Store Team Leader - Inspire & Elevate Customer Experience

Southern Co-op; Worthing; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

Southern Co-op is seeking a Team Leader to help drive the store forward, inspire others, and deliver an outstanding customer experience. This part-time role offers training and support to help you succeed, with responsibilities spanning Post Office, Parcel Services, local suppliers, and community programs.

You will work 27 hours over 3 days, including mornings, evenings, and weekends, with opportunities to lead by example and develop your team for growth and success.

Qualifications

• Previous experience in a similar position is great, but not essential.
• Self-motivated with good communication skills and a willingness to learn.
• Full training and support will be provided.

Responsibilities

• Supporting all aspects of store operations including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery.
• Engaging with and supporting the local community.
• Assisting with day-to-day management of the store, ensuring it is safe, legal and running smoothly, and stepping up in the Store Manager's absence.
• Leading by example and supporting the team to deliver a consistently excellent customer experience.
• Contributing to the growth and success of the store by developing colleagues and helping them thrive.

Job description

Southern Co-op is seeking a Team Leader to help drive the store forward, inspire others, and deliver an outstanding customer experience. This part-time role offers training and support to help you succeed, with responsibilities spanning Post Office, Parcel Services, local suppliers, and community programs.

You will work 27 hours over 3 days, including mornings, evenings, and weekends, with opportunities to lead by example and develop your team for growth and success.