Store Supervisor – Part-Time (18 Hours/Week)

Heron Foods; Middlesbrough; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retailer is seeking a part-time Store Supervisor in Middlesbrough. This role involves leading the store operations, motivating the team, and ensuring excellent customer service. Candidates should have retail leadership experience and strong communication skills. Enjoy benefits like staff discounts, career development opportunities, and wellbeing support.

Benefits

Staff Discount: 10% off at both Heron Foods and B&M stores

Career Development: Access to leadership programmes

Wellbeing Support: 24/7 GP access

Long-service rewards and exclusive discounts

Qualifications

• Experience in a retail leadership role such as Supervisor, Shift Leader, or Team Leader.
• Strong communication and organizational skills.
• Hands-on, team-first attitude with great customer focus.

Responsibilities

• Guide and support your team to meet store goals.
• Resolve customer queries with a friendly approach.
• Ensure shelves are well-stocked and organized.
• Assist with stock deliveries and back-of-house organization.
• Take on keyholder duties as needed.

Skills

Retail leadership experience

Strong communication skills

Organisational skills

Customer focus

Hands-on team attitude

Job description

Role overview

Step Into Retail Leadership: Store Supervisor – Part-Time (18 Hours/Week)
Location: Hemlington, North Yorkshire, TS8 9JH
Pay: £12.50 per hour
Hours: 18 hours per week



Shape the Store’s Success – and Your Own
Heron Foods is one of the UK’s fastest-growing value retailers, with over 340 stores and more opening every month. As a Store
Supervisor, you’ll play a vital role in supporting the daily running of the store, motivating your team, and delivering a great
customer experience—all in a fast-paced, hands-on environment.



Why Work With Us?
We believe in rewarding hard work and offering genuine development opportunities. Join us and enjoy:

* Staff Discount: 10% off at both Heron Foods and B&M stores
* Career Development: Access to leadership programmes like Future Flyers
* Wellbeing Support: 24/7 GP access for you and your family, plus confidential help whenever needed
* Additional Perks: Long-service rewards, exclusive colleague discounts, and more



What You’ll Be Doing
As a Store Supervisor, you'll help lead the store alongside management, ensuring smooth operations each shift. You’ll be
responsible for:

* Guiding and supporting your team to meet store goals and deliver great service
* Resolving customer queries with a friendly, solution-focused approach
* Ensuring shelves are well-stocked, clean, and organised
* Assisting with stock deliveries and back-of-house organisation
* Taking on keyholder duties, including opening and closing the store as needed



A Role That Keeps You Moving
From helping customers to leading by example, no two shifts will be the same. You’ll be actively involved in every part of the
store and have real responsibility in creating a positive working environment.



What We're Looking For
We’re after someone who brings:

* Experience in a retail leadership role such as Supervisor, Shift Leader, or Team Leader
* Strong communication and organisational skills
* A hands-on, team-first attitude with great customer focus
* The confidence to lead and the energy to make things happen



Also Known As:
You might be looking for this role under titles like: Retail Supervisor, Team Leader, Keyholder, Assistant Store Manager, Shift
Manager, Floor Manager, or Duty Manager. If you’re ready to bring your leadership experience to a growing business, this is your
opportunity.



Apply Now
This vacancy may close early—so apply today and take the next step in your retail career.



At Heron Foods, we celebrate diversity and are proud to be an equal opportunity employer.
We welcome applications from all backgrounds and experiences.