Store Supervisor FTC - 32 Hours - Sweaty Betty

Sweaty Betty; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A renowned retail brand in the United Kingdom is seeking an enthusiastic Team Member to support store operations. Candidates should possess strong customer service skills, adaptability, and sustainability awareness. Responsibilities include assisting management, creating excellent customer experiences, and ensuring compliance with health and safety standards. This role offers training opportunities, a generous clothing allowance, and employee discounts. Join a brand that values diversity, inclusion, and community engagement, and be part of a vibrant team.

Benefits

Generous clothing allowance

Excellent training & development opportunities

Quarterly bonuses

60% off all merchandise

25 days holiday (pro-rated)

Refer a Friend bonus scheme

Season Ticket Loan

Qualifications

• Experience working in a customer-facing role.
• Supervisory experience is preferred, but not essential.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.

Responsibilities

• Support the store management team in running the store including cash-handling and stock control.
• Create amazing experiences for customers through authentic service.
• Maintain compliance with company policies including health and safety regulations.

Skills

Customer service

Team leadership

Adaptability

Product knowledge

Education

High School diploma or equivalent

Job description

Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash‑handling, stock control, merchandising and maintaining a clean and well‑presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store’s success by being an ambassador and supporting local marketing effort.
• Performing other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.

Qualifications

We are looking for someone who is responsible, reliable, service‑oriented and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go‑to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.

• Experience working in a customer‑facing role.
• Supervisory experience is preferred, but not essential.
• Flexible and adaptable; comfortable working in a fast‑paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• High School diploma or equivalent.

About the Company

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, and a rock‑solid infrastructure, Wolverine Worldwide is dedicated to advancing a portfolio that includes Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

Our Values & Commitment to Diversity

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and our world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is “to embed diversity, equity, and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and continuously learning, developing, and challenging ourselves and our partners.” We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.

Benefits

• Generous clothing allowance
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro‑rated if working part‑time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust – advice & support tool
• Dedicated budget to attend fitness classes (per store)
• Access to Sample sales
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (following successfully passing probation)
• Enhanced Family Leave policy