Store Supervisor

vfc; York and North Yorkshire; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Timberland VF in York is seeking a Store Supervisor to lead frontline teams and elevate customer experience. You will bridge store management and sales staff, driving service and sales while upholding brand standards.

The role requires a hands-on leader who can open/close the store, manage daily operations, and motivate a team to meet KPIs in a retail fashion environment. Enthusiasm and reliability are essential.

Qualifications

• You enjoy talking with people and lead by example with a hands-on approach.
• You can create a supportive, fun environment while delivering excellent service.
• Experience opening and closing a store and taking responsibility when needed.
• Ideally from a retail background with fashion or lifestyle experience.
• Excellent written and verbal English; proficient with MS Office and POS systems.

Responsibilities

• Support the management team to drive sales and profitability.
• Coach and motivate sales associates to deliver high levels of customer service.
• Keep the store looking great and maintain brand visual merchandising standards.
• Ensure operational policies and procedures are followed.
• Understand store KPIs and contribute to achieving them.

Skills

Customer service

Leadership

Retail experience

Communication

MS Office

POS systems

Tools

POS systems

MS Office

Job description

Store Supervisor (perm, full-time)

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We're looking for a motivated, enthusiastic Store Supervisor to join our Timberland team based in York.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Timberland is a global leader in the design and manufacturing of premium footwear, apparel and accessories for the outdoor lifestyle. For decades, we have been guided by a higher Purpose: to inspire and equip the world to step outside, work together and make it better.

How you'll make a difference

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Making sure your store looks great, maintaining all retail operation standards in line with the brand's visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store's KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people. You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in both English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What's in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we're the total package.

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

Additional Information

R-20260821-0022

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