Store Supervisor

VFCorporation; Braintree; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Staff discount 50%

Pension scheme

Career growth opportunities

Job summary

Timberland is seeking a Store Supervisor for our outlet store in Braintree, Essex, UK. You will bridge store management and sales associates, driving service and sales to deliver a premier customer experience.

In this entry-level leadership role, you will help develop team capabilities, ensure brand standards, and support daily store operations while working closely with the management team.

Qualifications

• Excellent spoken and written English is essential for daily customer and team interactions.
• Retail experience is preferred, with a strong focus on customer service.
• Flexibility to work weekends, evenings and holidays as required.

Responsibilities

• Support the Store Manager and Assistant Store Manager to drive sales and profitability.
• Coach and motivate sales associates to deliver outstanding customer service.
• Ensure store standards align with Timberland's visual merchandising guidelines.
• Open and close the store as needed and uphold operational policies and procedures.

Skills

Customer service

Communication

Team leadership

Retail experience

Tools

MS Office

POS systems

Job description

Store Supervisor (permanent, full-time)

Braintree, Essex, UK

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We’re looking for a motivated, enthusiastic Store Supervisor to join our Timberland team based in our Outlet Store in Braintree, Essex.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.

Let’s talk about the role!

We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.

As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.

How you’ll make a difference

In this entry level management position, you will assist the Store and Assistant Store Manager by:

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store’s KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary
• Ideally you come from a retail background with some fashion or lifestyle experience
• You have excellent written and verbal communication in English (another language is a plus but not necessary)
• You are proficient in the use of MS Office and different POS systems
• You are flexible when it comes to working weekends, evenings, and holidays as necessary

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental,physical,and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different.Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. Froman induction to ongoing online and face-to-face trainingsessions, we are committed to helping you grow, both professionally and personally

Timberlandis part of the VF family.

VF isa globalapparelcompanyconnecting people to the lifestylesthey cherish through our family of iconic brands.

At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.

This is our calling.

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.