Store Supervisor

Footasylum; Redditch; On-site; GBP 21,000 - 27,000; Full time

Job summary

Footasylum is seeking an energetic Store Supervisor to lead from the front and bring out the best in their team. You will coach Sales Assistants to achieve their potential, drive high standards, and deliver outstanding customer experiences across a fast-paced store.

Join a leading UK-based retailer in fashion streetwear and sportswear, with a focus on digital transformation and data-driven decisions. You will play a key role in coaching, progression, and delivering strong commercial results

Qualifications

• Passion for fashion retail and Footasylum ethos.
• Experience in managing and motivating a team of sales staff.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• Fast-paced environment with high customer focus.
• Efficient and highly organised with strong attention to detail.

Responsibilities

• Lead from the front to improve customer service and increase sales and profitability.
• Coach Sales Assistants to reach their potential and maintain high standards.
• Drive exceptional customer experiences across the store.
• Ensure staff adhere to company policies and procedures.

Skills

Fashion retail passion

Team leadership

Customer-focused attitude

Verbal and written communication

Job description

• Sales. To maximise the number of sales in-store.
• Service. To satisfy and build loyalty through customers to ensure they return.
• Profit Protection and Stock Control. To monitor stock across your store whilst ensuring employees' safety and well-being on company premises are met at all times.
• Merchandising, Space, Stock and Display. To display products in such a way that it stimulates interest and entices customers.
• Human Resources (HR). To safeguard colleagues' interest by ensuring consistency and fairness in the treatment of employees by adhering to all policies and procedures within the business.
• Training and Recruitment. To provide and participate in a range of planned activities that enable you to develop the Company's skills, attitude, and knowledge.
• Profit and Losses (P&L). Control the day-to-day expenses to run a store successfully.
• Property. To maintain the property portfolio.
• Health and Safety. To ensure all safety provisions on the store's premises are adhered to daily.
• Forward Planning and General Duties. To plan for the future and assist in the efficient running of the unit.

Why Footasylum? We are one of the UK's leading omni channel retailers, but as well as that, we're a genuinely great place to work. We value you and your development. Our people across the business have taken on new opportunities, whether that's stepping into a new role, moving into a different department, or building new skills through the support and training we offer. Our goal is to create a fun, supportive environment where your success matters just as much as ours, and where you have the tools, encouragement, and opportunities to achieve your goals.

We are looking for someone who embodies the Footasylum values - Community, Collaborate and Challenge. You'll be confident leading a team to improve customer service, increase sales and profitability. Along with:

• A genuine passion for fashion retail and the Footasylum ethos to Defy Ordinary.

Desirable Skills

• The successful candidate must have passion for Fashion Retail and our company ethos
• You will have ideally worked previously in Fashion Retail
• Experience in managing and motiving a team of Sales Assistants
• Be able to work independently, as well as part of a team
• Strong verbal and written skills
• Be able to work in a fast-paced environment
• Efficient and highly organised with a customer focused attitude

Footasylum is a leading UK-based retailer specialising in streetwear and sportswear, committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven decision-making.

We're looking for an energetic and inspiring Store Supervisor to lead from the front and bring out the best in their team. You'll play a key role in creating an exceptional customer experience, coaching Sales Assistants to achieve their potential, and driving high standards across the store. In this fast-paced retail environment, you'll motivate colleagues, solve challenges with confidence, and help deliver outstanding commercial results every day. The Team You'll work directly with an established store team to create the best possible shopping experience for our customers. At Footasylum, we value and believe in our front-end Retail colleagues. You will be given all the tools to help you thrive and feel empowered, with a genuine track record of progression, support, and training.