Store Supervisor

Footasylum; Derby; On-site; GBP 21,000 - 26,000; Full time

Job summary

Footasylum in the United Kingdom is seeking an energetic Store Supervisor to lead from the front and bring out the best in the team. You will coach Sales Assistants to deliver outstanding customer experiences and achieve strong commercial results daily.

You'll inspire colleagues, resolve challenges with confidence and ensure high standards across the store, while embodying Footasylum's ethos to Defy Ordinary in a fast-paced retail environment.

Qualifications

• Passion for fashion retail and Footasylum ethos.

Responsibilities

• Lead from the front to create an exceptional customer experience.
• Coach Sales Assistants to achieve potential and drive high standards.
• Drive sales and profitability across the store.
• Motivate colleagues and resolve challenges with confidence.
• Work with the store team to deliver outstanding commercial results.
• Ensure store standards and customer service align with Footasylum values.

Skills

Fashion retail passion

Fashion retail experience

Team management

Independent working

Verbal communication

Written communication

Fast-paced environment

Customer-focused organization

Job description

• Sales. To maximise the number of sales in-store.
• Service. To satisfy and build loyalty through customers to ensure they return.
• Profit Protection and Stock Control. To monitor stock across your store whilst ensuring employees' safety and well-being on company premises are met at all times.
• Merchandising, Space, Stock and Display. To display products in such a way that it stimulates interest and entices customers.
• Human Resources (HR). To safeguard colleagues' interest by ensuring consistency and fairness in the treatment of employees by adhering to all policies and procedures within the business.
• Training and Recruitment. To provide and participate in a range of planned activities that enable you to develop the Company's skills, attitude, and knowledge.
• Profit and Losses (P&L). Control the day-to-day expenses to run a store successfully.
• Property. To maintain the property portfolio.
• Health and Safety. To ensure all safety provisions on the store's premises are adhered to daily.
• Forward Planning and General Duties. To plan for the future and assist in the efficient running of the unit.

Why Footasylum? We are one of the UK's leading omni channel retailers, but as well as that, we're a genuinely great place to work. We value you and your development. Our people across the business have taken on new opportunities, whether that's stepping into a new role, moving into a different department, or building new skills through the support and training we offer. Our goal is to create a fun, supportive environment where your success matters just as much as ours, and where you have the tools, encouragement, and opportunities to achieve your goals.

We are looking for someone who embodies the Footasylum values - Community, Collaborate and Challenge. You'll be confident leading a team to improve customer service, increase sales and profitability. Along with:

• A genuine passion for fashion retail and the Footasylum ethos to Defy Ordinary.

Desirable Skills

• The successful candidate must have passion for Fashion Retail and our company ethos
• You will have ideally worked previously in Fashion Retail
• Experience in managing and motiving a team of Sales Assistants
• Be able to work independently, as well as part of a team
• Strong verbal and written skills
• Be able to work in a fast-paced environment
• Efficient and highly organised with a customer focused attitude

Footasylum is a leading UK-based retailer specialising in streetwear and sportswear, committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven decision-making.

We're looking for an energetic and inspiring Store Supervisor to lead from the front and bring out the best in their team. You'll play a key role in creating an exceptional customer experience, coaching Sales Assistants to achieve their potential, and driving high standards across the store. In this fast-paced retail environment, you'll motivate colleagues, solve challenges with confidence, and help deliver outstanding commercial results every day. The Team You'll work directly with an established store team to create the best possible shopping experience for our customers. At Footasylum, we value and believe in our front-end Retail colleagues. You will be given all the tools to help you thrive and feel empowered, with a genuine track record of progression, support, and training.