Store Supervisor

www.findapprenticeship.service.gov.uk - Jobboard; Knaresborough; On-site; GBP 60,000 - 80,000; Part time

Job summary

A retail company based in Knaresborough is seeking a part-time Retail Store Supervisor to assist in the daily running of the store. Responsibilities include managing retail colleagues, handling customer inquiries, and ensuring high standards of service. Previous retail experience is required, with a salary of £12.46 per hour. Benefits include annual leave and a workplace pension scheme.

Benefits

5.6 weeks annual leave (pro rata)

12.5% Discount after a 6-week induction period

Workplace pension scheme

Qualifications

• Previous supervisory experience preferred, but not essential.
• Experience in retail is required.
• Knowledge of cashing up procedures is advantageous.

Responsibilities

• Assist the store manager in the daily running of the store.
• Support in the management and training of retail colleagues.
• Handle customer questions, complaints, and issues.

Skills

Retail experience

Customer service

Team management

Cash handling

Computer literacy

Job description

Job description:
Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Knaresborough Store.

The position is based on:

- 32 Hours over 4 days, to include some weekends on a rota basis

The ideal candidate would benefit from being flexible as additional hours may be required at busy times

Duties to include but are not limited to:

- To assist the store manager in the day to day running of the store
- Deputise in the absence of the Store Manager (key holder)
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
- Work on store displays / stock rotation and put away
- Keep up-to-date with all of our products, services and promotions.
- Handle customer questions, complaints, and issues
- Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
- Contributes to the team effort by accomplishing related results as needed.
- Cashing up duties as and when required
- Ensure pricing is correct.
- Manage tidy time
- The list above is not exhaustive

Essential Skills:
- The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.
- Knowledge of cashing up procedures would be advantageous.
- Computer literate
- The desire to achieve and deliver high standards

If you’re passionate about people and sales then we would love to hear from you

Benefits:
5.6 weeks annual leave (pro rata)
12.5% Discount after a 6 week induction period
Work place pension scheme


Job Types: Part-time, Permanent

Part-time hours:

- 32 Hours over 4 days, to include some weekends on a rota basis

Salary: £12.46 per hour