Store Supervisor

Shoezone Retail Limited; Kettering; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday entitlement: 28-33 days

Profit share

25% staff discount

Birthday holiday

Progression opportunities

Workplace pension with life cover

Wellbeing support

Job summary

Shoezone Retail Limited is seeking a Store Supervisor for our Kettering store on a full-time, permanent basis. You will support the Store Manager and cover in their absence. A flexible, all-rounder approach is valued in this busy retail environment.

You will provide excellent customer service, coach the team to the same standard, and ensure the shop floor always looks its best. The role is 21 hours weekly with a flexible rota and includes thorough training and benefits.

Qualifications

• Experience in retail management or supervisory roles.
• Strong customer service ethos and communication skills.
• Ability to coach and motivate a team in a fast-paced store environment.

Responsibilities

• Ensure every customer receives excellent first class service.
• Coach and support your team to maintain high service standards.
• Work in a busy environment and keep the shop floor presentable at all times.

Skills

Retail management experience

Customer service excellence

Team coaching

Job description

shoezone has an opportunity for a Store Supervisor to join our team based in Kettering. You will join us on a Full Time, Permanent basis and in return, you will receive a competitive salary, thorough training and great benefits.

This position is required to work 21 hours a week, flexibility is required and the core rota is subject to change based on the needs of the business.

Are you looking at taking the next step up in your career ladder? This could be the perfect match for you!

Us - We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 257 stores and have approximately 2,000 employees across the UK.

Our store portfolio consists of 50 town centre stores, which stock the core shoezone product range and 163 hybrid town centre stores and 44 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.

shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.

During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.

The Supervisor Role

We are looking for somebody who can step up to the challenge to support the Store Manager and run the Store in their absence. Being a team player is also important, an all-rounder who is flexible and able to support the store.

Key Duties And Responsibilities Of Our Supervisor

• Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach
• Coach and support your team to the same customer service standard
• Working in a busy and fast paced environment
• Making sure that the shop floor looks great at all times

What We’re Looking For In Our Supervisor

• Someone who takes a huge pride in what they do
• Retail Management/supervisory experience would be desirable
• Flexible (your availability will be discussed at interview stage)

Benefits You’ll Receive As Our Supervisor

• Holidays starting at 28 days which will increase to 33 days after 5 years service
• Profit Share Scheme
• 25% Discount on all our product range
• Birthday Holiday
• Opportunities for Progression and Development
• Workplace pension including life cover
• Access to wellbeing support

Due to the number of applications we receive, if you haven’t heard from us 4 weeks after submitting your application please assume that you have been unsuccessful.