Store Supervisor

Vans; Ellesmere Port; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading lifestyle brand is seeking a motivated Store Supervisor for its location in Ellesmere Port. The ideal candidate will support store management, drive sales, and enhance customer service. Prior retail experience, strong leadership abilities, and a passion for customer engagement are essential. This full-time role offers a competitive salary, bonuses, and staff discounts. Flexible working hours are expected.

Benefits

50% staff discount

Career development opportunities

Tailored training programs

Comprehensive benefits package

Qualifications

• Experience in retail management or supervisory role is preferred.
• Ability to create a supportive and engaging team environment.
• Open to flexible working hours including weekends and holidays.

Responsibilities

• Assist in driving sales and profitability.
• Coach and motivate sales associates to deliver excellent customer service.
• Maintain store appearance following visual merchandising standards.
• Ensure compliance with operational policies.

Skills

Customer interaction

Team motivation

Retail operation standards

Communication in English

MS Office proficiency

Flexibility for working hours

Tools

POS systems

Job description

Overview

Store Supervisor

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We’re looking for a motivated, enthusiastic Store Supervisor (perm, full-time) to join our The North Face team based in our retail store in Cheshire Oaks, Ellesmere Port.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

Responsibilities

How you’ll make a difference

In this entry level management position, you will assist the Store and Assistant Store Manager by:

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store’s KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary
• Ideally you come from a retail background with some fashion or lifestyle experience
• You have excellent written and verbal communication in English (another language is a plus but not necessary)
• You are proficient in the use of MS Office and different POS systems
• You are flexible when it comes to working weekends, evenings, and holidays as necessary

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive feedback-based culture where respect and integrity guide us in what we do
• Tailored training. From an induction to ongoing online and face-to-face trainings sessions, we are committed to helping you grow, both professionally and personally

About VF and our culture

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

Next steps

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

#readytoapply

#LI-FM1

R-20250923-0006