Store Supervisor

Poundland; Ebford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading discount retailer is seeking a Supervisor to join their management team in Ebford. This role involves supporting store operations, training colleagues, and ensuring the best customer experience. Ideal candidates will have strong communication and organisational skills, and a passion for customer service. Join a vibrant team dedicated to delivering amazing value.

Qualifications

• Ability to promote the best customer experience.
• Experience in training and supporting team members.
• Strong communication and organisational skills.

Responsibilities

• Promote the best experience for customers.
• Train, support, and develop team members.
• Monitor store standards and prepare for deliveries.

Skills

Customer service

Team training

Communication skills

Organisational skills

Job description

Overview

Want to join 'Our Land'? Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers. At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We work at pace, and we are highly resilient - #proudland.

Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures.

A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun. They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.

Responsibilities

• Promoting the best experience for our customers
• Training, supporting and developing your colleagues
• Driving your individual development
• Monitoring store standards and availability levels
• Dealing with deliveries
• Adhering to cash handling and security procedures
• Communicating within the store at all levels
• Planning and organising yourself and others

About Us

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve."