Store Supervisor

AkzoNobel; Bow; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday

Income protection

Staff discount

Employee Assistance Programme

Employee Life Assurance

Company pension

Product discounts

Flexible benefits scheme

Job summary

AkzoNobel in Bow is seeking a Store Supervisor to lead a busy Dulux Decorator Centre. You will support the Store Manager in increasing sales and market share, building strong customer relationships, and developing the store sales team to meet targets.

The role works 40 hours weekly, with shifts 6am–5pm Mon–Fri and some Saturdays on a rotation basis as part of a delivery hub for Central London. This position requires proven supervision experience, excellent communication, and a full UK driving

Qualifications

• Proven experience supervising a store and reviewing performance.
• Excellent communication and interpersonal skills.
• Full manual driving licence held for more than 2 years.
• Commercial awareness and ability to use business systems.

Responsibilities

• Support the Store Manager to deliver a culture of engagement and the national engagement plan.
• Assist in nurturing a high performing sales team to deliver an outstanding customer experience.
• Own and manage store standards in line with the DDC Operational Excellence Guide.
• Collaborate in ownership of the P&L with emphasis on delivering sales and protecting margins.
• Cultivate and maintain strong customer relationships.
• Help review performance and monitor customer/store trends.
• Support improvement initiatives.

Skills

Store supervision

Customer service

Communication

Team leadership

Driving licence

Job description

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

Store Supervisor

Bow, E3 2JE

Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.

Job Purpose

An important member of the Dulux Decorator Centre (DDC) store management team, you will support the Store Manager in increasing sales and market share by building effective partnerships with customers as well as developing and engaging the store sales team to meet performance targets. Important will be the ability to cover for the Store Manager in their absence. This particular store is the 2nd highest turnover store nationally within the DDC network and also operates as a delivery hub for Central London, making it a fast-paced and commercially significant location. This is a full time 40 hr per week role, and you need to be available to work shifts between 6am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 2pm) on a rotational basis, with time off in lieu.

Job Responsibilities

• Support the Store Manager to deliver a culture of engagement & the national engagement plan, through action planning.
• Assist in the nurturing of a high performing sales team to deliver an outstanding customer experience.
• Own & manage store standards in line with the DDC Operational Excellence Guide.
• Collaborate with colleagues in the ownership of the P&L with an emphasis on delivering sales, while optimising margin, cost efficiency & protecting against stock/cash losses.
• Cultivate & maintain strong customer relationships.
• Help review performance + monitor customer/store trends
• Support improvement initiatives.

Job Requirements

• Proven experience in supervising a store and reviewing people/business performance.
• Understanding the importance of nurturing and inspiring colleagues
• Comfortable using business systems.
• Commercially astute.
• Full manual driving licence held for more than 2 years.

What Makes You Stand Out

• Excellent communication, customer service & interpersonal skills.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Well organised & with an eye for detail.
• Calm under pressure.

What Do We Offer At AkzoNobel

• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

For more information please visit www.akzonobel.com

© 2026 Akzo Nobel N.V. All rights reserved.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.