Store Style Advisor - London Harrods

Ermenegildo Zegna Holditalia S.p.A; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established luxury lifestyle brand is seeking a passionate Store Style Advisor in London. This role involves engaging with customers, sharing the rich heritage of the brand, and providing exceptional service. You will be responsible for achieving sales targets, maintaining store presentation, and building lasting customer relationships. Join a team that values craftsmanship and quality, and be part of a vibrant future in the luxury retail sector. This position offers an opportunity to blend your love for style with a rewarding career in a dynamic environment.

Qualifications

• Passion for style and luxury, with a focus on customer service.
• Experience in sales and retail environments.

Responsibilities

• Engage customers with the Zegna brand and products.
• Achieve sales targets and maintain store organization.
• Involved in visual merchandising and inventory management.

Skills

Customer Engagement

Sales Target Achievement

Visual Merchandising

Inventory Management

Cashiering

Job description

STORE STYLE ADVISOR – ZEGNA HARRODS

At Zegna, the talents and passion of our people are the pillars of our success. Which is why we’re looking for a Style Advisor in London to support the team contributing to our proud legacy and helping shape our vibrant future.

What makes you, makes Zegna

The legacy of Zegna would not exist if it weren’t for the unique skills of every person on our team; the makers, masters, designers, and doers. Everyone contributes. As a Zegna Store Style Advisor, you bring the human touch to the luxury experience. You are our ambassador, sharing both our rich heritage and collections and providing a service that is as personal as it is exceptional, shaping their perception of our brand and ensuring our ongoing growth and legacy.

What makes up your day

Step into a hands-on, minds-on work environment where every challenge and opportunity helps you realize your full potential. You’ll learn the stories behind the Zegna brand, products, and craftsmanship, using these to authentically engage with customers as you share our offering and build ongoing relationships with them to make them feel a valued part of the Zegna world. You and your colleagues are accountable for achieving sales targets for your store, executing the plans provided by your store manager, as well as using your own initiative to suggest alternative strategies. You are responsible for ensuring the store environment is always on par with what our customers expect of us and well organized. To achieve this, you’ll be involved in visual merchandising, packaging, stock room management, inventory, cashiering, and reporting.

What makes you, makes our team

When you join Zegna, you join a team, working together to shape the future of our company. To be successful in this role, you have a passion for style that you take with you no matter where you go, mixing casual and luxury looks to fit your active lifestyle. You’re curious by nature, adventurous, and interested in technology. You connect with the innovative spirit behind the Zegna brand and know how to make it relevant and interesting when you share it with others.

What makes you, makes our legacy

Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world’s finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy’s most successful family companies and a global luxury lifestyle brand.

Locations: United Kingdom/London

Brand: Zegna

Contract type: Permanent Job

JOB FUNCTION: Sales Channels & Retail Excellence/Retail