Store Service Specialist (Hiring Immediately)

JR United Kingdom; Scotland; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a forward-thinking company as a Customer Team Member, where you'll provide exceptional service and support to customers. This role offers a variety of shifts and the opportunity to be part of a friendly team dedicated to enhancing customer experiences. With benefits like a generous holiday allowance, a pension scheme with employer contributions, and access to virtual healthcare services, this position not only ensures a rewarding work environment but also prioritizes your well-being. If you're flexible, customer-focused, and ready to make a difference, this is the perfect opportunity for you.

Benefits

30% discount on Co-op products

Pension scheme with up to 10% employer contributions

Wagestream app for early pay access

31 days holiday (pro-rata for part-time)

Virtual healthcare services

24/7 employee assistance service

Paid training and support for development

Rota sharing three weeks in advance

Cycle-to-work scheme

Qualifications

• Genuine care for customer and member needs.
• Strong people skills and ability to build positive relationships.

Responsibilities

• Providing friendly and thoughtful service to customers.
• Supporting colleagues and solving problems for customers.

Skills

Customer Service

Problem Solving

Flexibility

People Skills

Job description

Store Service Specialist (Hiring Immediately), Perth and Kinross

Client:

Co-op

Location:

Perth and Kinross, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

7

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Closing date: 23-04-2025

Position:

Customer Team Member

Location: 46 Dunkeld Street, Aberfeldy, PH15 2AF

Pay: £12.30 per hour

Contract: 12 hours per week + regular overtime, permanent, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.

Full, paid training provided. You can apply for this role using your mobile device (no CV needed!).

You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.

Role Overview:

We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Member, you’ll be part of a friendly team dedicated to helping our customers. Your responsibilities include providing great service on the tills and shop floor, re-stocking shelves, and cleaning up spillages.

Our Values:

At Co-op, we focus on making things fairer for our members and communities. We support your physical, mental, and financial wellbeing with market-leading policies to help you through various life events.

Responsibilities:

• Providing friendly and thoughtful service, responding to customer queries, and promoting Co-op products and membership.
• Supporting colleagues and solving problems for customers and members.
• Ensuring store safety and legality, including stock management and price checks.
• Introducing new products and services, sharing experiences with colleagues.
• Supporting the local community through involvement in activities and events.

Ideal Candidate:

• Genuine care for customer and member needs.
• Strong people skills and ability to build positive relationships.
• Positive attitude towards change and problem solving.
• Flexibility to work various shifts.

Why Join Co-op?

• 30% discount on all Co-op products and 10% on other brands.
• Pension scheme with up to 10% employer contributions.
• Wagestream app for accessing part of your pay as you earn.
• 31 days holiday (including bank holidays, pro-rata for part-time).
• Virtual healthcare services including GP, eye care, mental health, and nutrition.
• 24/7 employee assistance service.
• Paid training and support for development and career progression.
• Rota sharing three weeks in advance, accessible on your phone.
• Cycle-to-work scheme.

Inclusive Workplace:

We welcome applications from everyone, including those with disabilities. We can make reasonable adjustments during the recruitment process. We are part of the Disability Confident scheme and will offer an interview to disabled candidates who meet the criteria.

When applying, you’ll be asked if you wish to be considered under the scheme. If invited to interview, you’ll be asked if you need adjustments to participate.

Learn more about our recruitment and diversity policies at jobs.coop.co.uk.

As part of the application, you’ll need to complete two online assessments, taking about 20 minutes.

We reserve the right to close the vacancy early.