Store Sales Assistant Retail · Castleford Store

Lucy & Yak, Ltd.; Castleford; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading sustainable fashion retailer is seeking a Part Time Sales Assistant in Castleford. You will deliver top-notch customer service and maintain a welcoming store atmosphere, engaging with customers and representing the Lucy & Yak brand values. The ideal candidate enjoys working in a team and is passionate about retail.

Qualifications

• Previous retail or customer facing experience is desirable but not essential.
• Knowledge of Lucy & Yak products would be a massive bonus.

Responsibilities

• Become an expert on all things Lucy & Yak, including products and sustainability.
• Provide exceptional assistance and ensure customer satisfaction.
• Support in creating content for the Lucy & Yak Store Instagram.

Skills

Customer service

People skills

Teamwork

Job description

We are looking for a Part timeSales Assistant to join the team & work in our outlet store in Castleford (J32)

As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.

What you'll be doing...

• You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
• Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity
• Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met
• Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable
• General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
• Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised
• Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions
• Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers
• Support in always making the store a safe place for customers and our team through following our H&S best practice

What are we looking for?

• A people person: You thrive on building connections and making customers feel at home.
• Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
• Passion for our brand: You're excited about Lucy & Yak's mission, products, and values.
• Team player: You enjoy working with others as part of a team.
• A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
• Previous retail or customer facing experience is desirable but not essential
• Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!!

The fine print

• £12.60 per hour
• 8 hour contract
• Based in Castleford (J32)
• Start date ASAP

Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.

Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.