Store Sales Assistant

Lucy & Yak; Castleford; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading company in sustainable fashion seeks a Part-time Sales Assistant for their Castleford outlet store. The ideal candidate must excel in customer service and contribute to a welcoming environment, ensuring memorable experiences for all customers. Responsibilities include store maintenance, assisting with customer queries, and engaging with the community through events and social media.

Qualifications

• People person thriving on building connections with customers.
• Friendly and approachable demeanor.
• Passion for Lucy & Yak's mission and products.

Responsibilities

• Provide exceptional customer service and maintain a positive store environment.
• Support in stock management and content creation for social media.
• Assist with in-store events and ensure safety practices.

Skills

Customer service

Teamwork

Communication

Job description

We are looking for a Part time Sales Assistant to join the team & work in our outlet store in Castleford (J32)

As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.

What You'll Be Doing...

• You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
• Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity
• Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met
• Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable
• General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
• Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised
• Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions
• Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers
• Support in always making the store a safe place for customers and our team through following our H&S best practice
  
  

What are we looking for?

• A people person: You thrive on building connections and making customers feel at home.
• Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
• Passion for our brand: You're excited about Lucy & Yak's mission, products, and values.
• Team player: You enjoy working with others as part of a team.
• A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
• Previous retail or customer facing experience is desirable but not essential
• Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!!
  
  

The fine print

• £12.60 per hour
• 8 hour contract
• Based in Castleford (J32)
• Start date ASAP
  
  

Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.

Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.