Store Operations Manager

PPG Industries (UK) Limited; Shrewsbury; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus scheme

33 days annual leave

Private healthcare

Pension contributions

Staff discount

Job summary

PPG Industries (UK) Limited is seeking a Store Operations Manager for the Telford Johnstone’s Decorating Centre within the Architectural Coatings division. The role concentrates on leading daily store activities, delivering excellent customer service, and maintaining stock levels and store presentation.

In-store training will support you in choosing the right products and promoting the brand. You will join a supportive team with a competitive salary, uncapped bonus, generous holiday entitlement,

Qualifications

• Previous management or supervisor experience desirable.
• Experience in a customer facing environment is helpful but not essential.

Responsibilities

• Oversee the day to day running of the store and ensure customers and staff have what they need.
• Serve customers on the trade counter and in-store in a friendly, professional manner.

Skills

Management experience

Customer facing

IT systems

Communication skills

Flexible hours

Driving licence

Job description

Store Operations Manager

Telford Johnstone’s Decorating Centre

Full Time | Permanent

Position Summary

We now have an exciting, permanent vacancy for a Store Operations Manager within our Architectural Coatings division. We’re looking for a customer-focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.

Why you’ll love working here…

• Competitive starting salary with yearly reviews
• Excellent uncapped commercial bonus scheme, paid quarterly
• 33 days of annual leave, including bank holidays
• Guaranteed 39 hours pay per week with overtime or lieu time available
• Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
• Generous company pension contributions
• Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
• Fantastic company-funded private healthcare plan, with options to extend coverage to family members
• Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
• Colleague recognition program that recognizes and rewards our colleagues
• Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
• Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

A day in the life of…

• Oversee the day to day running of the store, ensuring customers and staff have everything they need
• Serve customers on the trade counter and in-store, in a friendly and professional manner.
• Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
• Ensure your store always looks well-presented and clean.
• Follow stock management procedures by taking in deliveries and keeping the shelves full.

Key Skills…

• Previous management or supervisor experience desirable
• Previous experience in a customer facing environment
• Good communications skills with a positive customer focusses attitude
• Good understanding of IT systems
• Flexibility towards working hours and duties
• Driving license is needed for this role

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