Store Operations Manager

PPG Industries; Morecambe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading coatings company in Morecambe is seeking a Store Operations Manager to oversee store operations, ensure customer satisfaction, and manage stock. This permanent position offers a competitive salary, generous leave, and excellent career progression opportunities. Ideal candidates will have management experience and strong customer service skills in a friendly and inclusive environment.

Benefits

Competitive starting salary

Commercial bonus scheme

35 days of annual leave

Generous pension contributions

Private healthcare plan

Staff discount on products

Colleague recognition program

Wellbeing support program

Qualifications

• Previous management or supervisor experience desirable.
• Previous experience in a customer-facing environment.
• Flexibility towards working hours and duties.

Responsibilities

• Oversee the day to day running of the store.
• Serve customers in a friendly and professional manner.
• Follow stock management procedures.

Skills

Customer service skills

Management experience

Communication skills

IT systems understanding

Job description

Overview

A day in the life of… As a Store Operations Manager, your responsibilities will include:

• Oversee the day to day running of the store, ensuring customers and staff have everything they need
• Serve customers on the trade counter and in store, in a friendly and professional manner
• Undertake all required training to help you to confidently select the correct product for our customers' needs and to promote our brand
• Ensure your store always looks well-presented and clean
• Follow stock management procedures by taking in deliveries and keeping the shelves full
• Previous management or supervisor experience desirable
• Previous experience in a customer facing environment
• Good communications skills with a positive customer focused attitude
• Good understanding of IT systems
• Flexibility towards working hours and duties
• Driving license is desirable but not essential

Position Summary

We now have an exciting, permanent vacancy for a Store Operations Manager within our Architectural Coatings division. We\'re looking for a customer focused individual to become a key member of our friendly and supportive team.

What you’ll love about working here

• Competitive starting salary with yearly reviews
• Commercial bonus scheme of up to 20% of annual salary
• 35 days of annual leave, including bank holidays
• Guaranteed 39 hours pay per week with overtime or lieu time available
• Great work/life balance: Our stores are closed Saturday afternoons and Sundays, with no late evenings after 5pm!
• Generous company pension contributions
• Excellent career progression: We develop our people with online opportunities and the PPG Training Academy
• Fantastic company-funded private healthcare plan, with options to extend coverage to family members
• Generous staff discount on paint and decorating tools at Johnstone\'s Decorating Centre
• Colleague recognition program that recognises and rewards our colleagues
• Inclusive and engaging workplace - We foster a culture of inclusion for all (Our engagement scores show it!)
• Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme