Store Operations Lead | People Growth & Peak Performance

Starbucks Coffee Company; Carlisle; Vor Ort; GBP 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Discounted or free food

Employee discount

Store discount

28 days holiday

food & drink discounts

world class training program that will

Zusammenfassung

OCO, a proud Starbucks franchise partner, is seeking a hands-on store manager in Carlisle to lead by example and deliver outstanding customer service.

You will supervise and coach partners, manage labour, costs and store standards, and build a pipeline of talent through development and mentoring. The role is full-time and permanent, with the emphasis on teamwork, responsibility, and driving business results.

Driving licence is required, and prior hospitality management experience is preferred.

Qualifikationen

• Hospitality: 2 years (preferred)
• Management: 1 year (required)

Aufgaben

• Leads by example and holds each partner accountable for their performance, whist giving responsibility and support to deliver results.
• Motivates and inspires others. Has a great attitude to any problem and seeks advice to gain insight and understanding to problem solving.
• Exceeding business goals. Consistently delivers results which exceed targets and expectations.
• Manages all areas of the business including labour controls, cost of goods and any other costs associated with running the business.
• Continuous partner development. Creates a pipeline of succession by motivating and inspiring partners to develop their skills to achieve their career goals.
• Acts as a coach/mentor to partners assessing performance, providing feedback, and developing training programmes to improve partner performance and ensure operational standards are met.

Kenntnisse

Hospitality

Management

Jobbeschreibung

OCO, a proud Starbucks franchise partner, is seeking a hands-on store manager in Carlisle to lead by example and deliver outstanding customer service.

You will supervise and coach partners, manage labour, costs and store standards, and build a pipeline of talent through development and mentoring. The role is full-time and permanent, with the emphasis on teamwork, responsibility, and driving business results.

Driving licence is required, and prior hospitality management experience is preferred.