Store Manager - Wyke

Mencap; Guildford; On-site; GBP 125,000 - 150,000; Full time

Job summary

A charitable organization in Guildford is seeking a Shop Manager to lead the retail team, maximize sales, and ensure high presentation standards. The role involves budget management, volunteer training, and community engagement. Candidates should have prior experience in retail management and be passionate about charity retail. This full-time position offers a supportive work environment with numerous benefits, including 32 days paid holiday.

Benefits

32 days of paid holiday

Discounts at high-street retailers

Access to health cash plans

Interest-free loans

Qualifications

• Experience as an assistant manager or supervisor in retail, preferably in charity.
• Ability to maintain budgets and accurately complete revenue reports.
• Flexible working hours, including weekends and Bank Holidays.

Responsibilities

• Develop in-store systems to maximize profits.
• Achieve profit targets by managing sales and costs effectively.
• Train and review the performance of volunteers and staff.

Skills

Retail management

Budget management

Team leadership

Sales maximization

Volunteer management

Job description

Social network you want to login/join with:

Are you someone

who is excited about charity retail, fashion, and can use their initiative? Do you have experience managing a retail team? If yes, then please keep reading as we may have the role for you.

Join our friendly team in Wyke and help us make a difference in the community. We’re looking for a passionate and motivated individual to support the day-to-day running of our shop and help it reach its full potential.

This is a permanent position, working full time (37.5 hours per week) over 5 days.

As Shop Manager you will:

• Help develop in-store systems and promote donations and sales to maximise profits.
• Represent Mencap as an efficient and charitable organisation by ensuring your actions reinforce the organisation's aims and values.
• Strive to ensure stock is generated from the local area and donors.
• Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid.
• Be responsible for achieving profit targets by maximising sales and managing costs effectively.
• Maintain the store to a high standard of presentation throughout.
• Build an effective volunteer team and provide training, development, work reviews, and appraisals to paid staff and volunteers.
• Be responsible for all financial and cash handling, health, and safety.

To be a successful Shop Manager, you will be:

• An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
• Have a flexible approach to working hours and days, including weekends and Bank Holidays as appropriate.
• Willing to travel to occasional team meetings, training events, and assist with setting up new stores during initial growth.
• Passionate about the Mencap values and committed to ensuring our retail brand is successful.

We are an equitable, diverse, and inclusive organisation, and we particularly welcome and encourage disabled applicants and those from Black and Asian communities, as they are under-represented within our workforce.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles. For more information about the scheme, please visit the directgov website.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees, ensuring our teams feel valued and appreciated.

Our benefits package includes 32 days of paid holiday (including bank holidays, pro-rata), along with perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and more.

For more details on our benefits, please see the attached document outlining all the exciting offerings available to you as a member of our team!