Store Manager - Westfield White City

TFG London; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fashion retailer in London is seeking a Store Manager for its flagship location in Westfield White City. The ideal candidate will energise and guide the team to deliver exceptional customer service, manage store performance, and drive profitability. This role offers great career development opportunities alongside benefits such as free clothing allowances and discounted products. Apply now to join a dynamic team!

Benefits

Free clothing allowance

70% off staff discount

Up to 34 days holiday entitlement

Financial and Wellbeing support

Enhanced Maternity package

Virtual GP service - 24/7

Qualifications

• A customer-centric leader thriving in a fast-paced environment.
• Experience managing high performing teams in a retail setting.
• Ability to influence and coach colleagues effectively.

Responsibilities

• Take ownership of store performance and growth.
• Maximise store profitability through commercial operations.
• Nurture and develop diverse teams to deliver excellent service.

Skills

Customer service

Team management

Commercial awareness

Leadership

Job description

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Store Manager - Westfield White City, London

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Client:

TFG London

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7ea5a65ae644

Job Views:

26

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

About The Role

DISTINCT, DIRECTIONAL AND CONSIDERED DESIGN

Whistles is a London-based style destination known for timeless design and wardrobe signatures that elevate the everyday.

We're looking for a Store Manager to join our flagship location in Westfield White City. This is a great role for someone who can energise and influence the team to maximise their own potential and that of the store.

You will play a pivotal role in promoting a 5* customer experience. Collaborative and creative, you will drive commercial excellence to impact customer service KPIs and overall sales figures.

What you'll do:

• Take direct ownership of your store's performance, identifying opportunities for further growth
• Maintain a commercial approach to your role and operations, to maximise store profitability
• Nurture, coach and develop strong, diverse teams, with a focus on delivering 5* customer service
• Proactively identify opportunities to ensure continued success in the store
• Recognise key areas of strength within the team and support opportunities for growth

Who you'll be:

• A customer-centric leader who thrives in a fast-paced environment.
• Capable in managing high performing teams in a store or concession setting.
• Able to demonstrate your ability to influence and coach colleagues and sustain trusted relationships with colleagues at all levels.
• Confident in your delivery and motivated to add value, utilising the strengths of your team around you to think ‘bigger picture’.
• A natural role model with a passion and authority and you are both a ‘people’ as well as a ‘commercial’ person.
• Passionate about being on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.

What's in it for you?

We will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• Free clothing allowance
• 70% off staff discount
• Up to 34 days holiday entitlement
• Financial and Wellbeing support
• Enhanced Maternity package
• Virtual GP service - 24/7
• Plus much more!

We are actively recruiting now so don’t wait, hit the applybutton and let’s talk about your future!