Store Manager - Westbourne Grove

ALO YOGA; Greater London; On-site; GBP 44,000 - 67,000; Full time

Benefits offered by this job

Employee discount

Wellness program

Medical insurance

401K

Store incentives

Clothing allowance

Free yoga classes

Job summary

ALO YOGA in London seeks a Store Manager to own and grow the retail business. You will lead a Sales, Operations, and Visual team, drive profitability, and uphold ALO’s mission across the store. The role requires strong leadership, strategic thinking, and the ability to motivate a diverse staff.

You will manage schedules, performance coaching, and talent development while delivering exceptional guest experiences. ALO offers comprehensive benefits and incentives with a focus on growth.

Qualifications

• 5+ years of retail or related industry leadership experience
• Proficiency in MS Office (Word, Excel, Outlook)
• Outstanding interpersonal and communication skills, both verbal and written
• Ambitious, motivated to drive business in a fast-paced environment
• Independent work ethic, time management and accountability
• Aligns with ALO's Guiding Principles and entrepreneurial spirit
• Ability to move around all store areas and lift up to 50 pounds
• Willingness to work variable shifts including peak days and weekends

Responsibilities

• Develop and execute the store's retail strategies
• Leverage local market knowledge to understand clientele and competitors
• Monitor business trends to drive store success
• Lead with KPI-driven decisions to support sales goals
• Guide team using company tools, incentives, and strategies to meet targets
• Foster an environment reflecting ALO's mission and principles
• Conduct talent analysis and succession planning to retain top performers
• Oversee scheduling to meet business results while managing labour costs
• Collaborate with cross-functional partners to support organizational goals
• Be an ALO ambassador and align culture with brand values

Skills

Leadership

Communication

MS Office

Entrepreneurial mindset

Time management

Accountability

Team motivation

Adaptability

Store operations

Tools

MS Office Suite

Job description

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader

• Develop and execute the store's retail strategies


• Local market knowledge of clientele base and brand competitors


• Aware of business trends that relate to the success of the store


• Demonstrate strong business acumen through KPI's to develop and support business driving strategies


• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals

People Leader

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do


• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching


• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction


• Establish internal & external pipeline through succession planning and recruitment strategy

Operations Leader

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies


• Oversee and support execution of key operational and visual guidelines


• Champion strong visual standards for the salesfloor by leveraging business performance data


• Support a safe work environment and efficient operation


• Develop schedules that deliver business results while maintaining labor effectively

Flow Experience Leader

• Collaborate with cross-functional business partners to support organizational goals


• Is an ALO ambassador and creates a culture that aligns with our mission


• Demonstrate an ability to navigate the organization with a balance of business need and brand culture


• Create and implement effective communication strategies throughout store to achieve goals and KPI's

STORE MANAGER QUALIFICATIONS

• 5+ years of retail or related industry leadership experience


• Working knowledge of MS Office (Word, Excel and Outlook)


• Extraordinary interpersonal and communication skills, both verbal and written


• Highly Motivated by driving business in a fast-paced, innovative environment


• Independent work ethic, time management skills, and personal accountability


• Aligns with and embodies ALO's Guiding Principles


• Business owner mindset with an entrepreneurial spirit


• Requires constant movement in and around all areas of store


• Ability to lift, push, carry or otherwise move up to 50 pounds


• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder


• Ability to stand and move for an entire shift

STORE MANAGER SCHEDULE

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS

• Generous ALO employee discount and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors


• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents


• 401K with company matching


• Monthly Store Incentives


• Clothing Allowance


• Free yoga classes at any of our Sanctuaries (select cities)

The Company's Store Manager base pay ranges from $___- $____/ year. Please also note, Store Managers are eligible to participate in the Company's Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.