Store Manager - W London/Middlesex Area

Iceland Foods; City Of London; On-site; GBP 43,000 - 47,000; Full time

Job summary

A leading UK retailer is seeking a dedicated Store Manager for the W London/Middlesex area. In this role, you will lead a high-performing team, maintain operational standards, and drive sales in a fast-paced retail environment. The ideal candidate has strong leadership and communication skills, coupled with a passion for customer experience and sustainability initiatives. Competitive salary and benefits are offered.

Benefits

Private health care

Wellbeing support

15% staff discount

Sales incentives

Qualifications

• Experience in a leadership or senior retail role, with a track record of achieving sales and operational targets.
• Strong communication, people management, and problem-solving skills.
• Ability to thrive in a fast-paced, high-volume environment.

Responsibilities

• Lead and develop a high-performing team, ensuring staff are trained, motivated, and aligned with the company values.
• Maintain store operational standards, including visual presentation, stock availability, and customer service excellence.
• Drive sales performance and achieve agreed targets, analysing performance data to drive improvement.
• Support the online home delivery service where applicable, managing the digital operation effectively.
• Act as an ambassador for Iceland Charitable Foundation and promote sustainability initiatives.

Skills

Leadership

Communication

Problem-solving

Customer experience

Job description

Store Manager - W London/Middlesex Area

Employer Iceland Foods

Location Greater London

Salary £43,000 - £47,000

Closing date 11 Nov 2025

Sector Retail jobs, Retail Manager, Retailer, Store Manager

Job Type Full Time

Job Details

Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast‑paced, family‑oriented retailer. We are the fastest growing multi‑channel retailer in the UK and, as one of the Sunday Times Best Places to Work 2024, we believe there is no better place to excel in your career as a Store Manager.

As a Store Manager, you will have full accountability for running your own store and leading a team. This hands‑on role requires you to manage many responsibilities simultaneously, drive operational standards, deliver sales, and support a high‑volume digital operation where relevant.

Key responsibilities include:

• Lead and develop a high‑performing team, ensuring staff are trained, motivated, and aligned with the company values.
• Maintain store operational standards, including visual presentation, stock availability, and customer service excellence.
• Drive sales performance and achieve agreed targets, analysing performance data to drive improvement.
• Support the online home delivery service where applicable, managing the digital operation effectively.
• Act as an ambassador for Iceland Charitable Foundation and promote sustainability initiatives.

Qualifications and traits:

• Proactive, hardworking, and passionate about retail and customer experience.
• Experience in a leadership or senior retail role, with a track record of achieving sales and operational targets.
• Strong communication, people management, and problem‑solving skills.
• Ability to thrive in a fast‑paced, high‑volume environment.

We offer a competitive salary and benefits package, including private health care, wellbeing support, a 15% staff discount, and sales incentives throughout the year.

Our teams play an essential part in supporting Iceland Charitable Foundation and driving our commitment to helping the planet.

Company

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