Store Manager - Tunbridge Wells (40 hours)

Rituals; Royal Tunbridge Wells; On-site; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to create memorable customer experiences and lead a motivated team. In this exciting role, you will work closely with your Area Manager to implement local strategies and achieve performance targets. You will inspire your team through effective coaching and communication, ensuring excellent store administration and employee wellbeing. This position offers the opportunity to make a real impact in a vibrant retail environment, where your leadership will drive success and customer satisfaction. If you have a passion for retail and a knack for motivating others, this role is perfect for you!

Qualifications

• Experience as a Store Manager or equivalent in retail/hospitality.
• Strong people management and motivational skills.

Responsibilities

• Create unforgettable customer experiences and lead a high-performing team.
• Define daily objectives and drive KPIs while managing store operations.

Skills

People management

Communication

Motivation

Coaching

Decision making

Problem-solving

Job description

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance-oriented.

On top of that, you have:

1. Prior relevant Store Manager experience or equivalent within retail or hospitality.
2. People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
3. Experience in sharing knowledge to drive behavioural change and develop others.
4. Decision making and problem-solving skills.