Store Manager/Trainee Store Manager

The Self Storage Centre; Lisburn; On-site; GBP 30,000 - 40,000; Full time

Job summary

A growing self-storage company in Northern Ireland is seeking a Store Manager/Trainee Store Manager. Candidates will manage store operations, drive sales performance, and ensure exceptional customer service. The ideal candidate has experience in a customer-facing role and a proactive attitude. Comprehensive training and career development opportunities are offered.

Benefits

Comprehensive training

Career development opportunities

Team-oriented environment

Qualifications

• Proven experience in a customer-facing or sales environment.
• Ability to prioritise tasks, make decisions, and stay organised.
• Proactive attitude and willingness to get involved.

Responsibilities

• Deliver all aspects of store operations.
• Maximise sales through effective merchandising and insurance.
• Coach and motivate your team.

Skills

Strong communication

Problem-solving skills

Leadership qualities

Customer-facing experience

Sales skills

Organisational skills

Job description

Store Manager/Trainee Store Manager

Location:Mallusk & Lisburn

Company: The Self Storage Centre

Salary:£30,000 – £40,000 per annum (depending on experience)

Hours:40 hours per week, Monday–Friday (8:30am – 5:00pm)

Additional:One Saturday per month providing remote phone support from home (9am – 2pm)

Ready to take the next step in your career?

Whether you’re an experienced Supervisor looking to progress or a motivated Trainee ready to grow, we’d love to hear from you.

The Industry

The self-storage industry is a dynamic and rapidly growing sector, offering secure, flexible storage solutions for individuals and businesses alike. The industry has seen significant expansion, with facilities ranging from small lockers to large units catering to diverse needs, such as personal belongings or business inventory especially in the E-Commerce market and as a hub for last mile logistics. The self-storage market is projected to continue its growth trajectory, making it an exciting and stable field to build a career in.

Our Company

Currently we have two trading stores, one in Lisburn and one in Mallusk. We have exciting plans to open another four stores over the next two years and become a major player in the market with a presence throughout Ireland – two of these stores, Naas and Drogheda, shall be opening early 2026.

The Role

We are a small tight knit team and as part of our team, you’ll help deliver excellent customer experiences, drive sales performance, and maximise store success. You’ll gain hands-on experience in a fast-moving, growing industry, supported every step of the way.

We love a bit of get up and go, so don’t be afraid of getting stuck into your work and gain insights into a fast-growing sector with passion and enthusiasm. Your main role is to help manage all aspects of running a store to grow and develop the business.

What You’ll Do

• Deliver all aspects of store operations to grow and develop the business
• Follow up on enquiries and advise customers on the best storage solutions
• Maximise sales through effective merchandising and insurance sales
• Create a culture of exceptional customer service that exceeds expectations
• Maintain high store standards and ensure a professional, welcoming environment
• Coach and motivate your team through regular feedback and support
• Handle general administration, including contracts and debt management
• Manage local marketing initiatives (training provided in SEO and Google Ads)
• Occasionally assist with forklift operations (training provided)
• Open and close the store as a key holder

What You’ll Bring

• A proactive, “can-do” attitude and willingness to get involved
• Strong communication and problem-solving skills
• Proven experience in a customer-facing or sales environment
• The ability to prioritise tasks, make decisions, and stay organised
• Leadership qualities with a hands-on approach
• Enthusiasm to learn, adapt, and grow within a fast-paced industry

Why Join Us?

We believe in supporting our people to reach their full potential. You’ll receive comprehensive training, career development opportunities, and the chance to be part of a growing company that values teamwork, initiative, and great service.

If you’re ambitious, customer-focused, and ready to lead from the front, apply today and join our expanding team.