Store Manager - The Cosmetics Company - Wembley, London

London Designer Outlet; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent retail outlet in Wembley is seeking a Store Manager to lead a team of sales advisors. In this role, you will manage daily operations, achieve sales targets, and deliver exceptional customer service. The ideal candidate has previous management experience, strong coaching skills, and a passion for retail. This position offers a competitive salary and benefits including a commission scheme and product discounts.

Benefits

Competitive industry salary

Commission scheme

Product discount

Training & development

Qualifications

• Previous management experience, particularly in coaching and mentoring others.
• Ability to provide personalized customer service.
• Flexible availability across days and hours.

Responsibilities

• Manage a team of sales advisors to achieve sales and customer service targets.
• Provide inspirational and personalized customer service.
• Maintain high standards of visual merchandising and stock control.
• Coach team members to develop their skills and performance.
• Ensure compliance with health and safety standards.

Skills

Team management

Customer service

Coaching and mentoring

Sales targets achievement

Job description

Overview

Store Manager - The Cosmetics Company - Wembley, London

Employer London Designer Outlet

Location Wembley, London

Salary Competitive

Closing date 9 Oct 2025

Sector Retail jobs, Retail Manager, Manager Retail, Store Manager

Job Type Full Time

Job Details

The Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies. We opened our first UK store in 1994 and now comprise 20+ stores at key Designer Outlet destinations across the UK. We offer core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty, where customers experience premium skincare, makeup, fragrance and haircare.

We are looking for a Store Manager to manage a team of sales advisors and ensure the smooth, efficient running of the Store.

Responsibilities

• Manage a team of sales advisors to achieve sales and customer service targets.
• Provide inspirational, authentic and personalised customer service.
• Maintain high standards of visual merchandising, stock control, and store presentation.
• Coach and mentor team members to develop skills and performance.
• Ensure compliance with company policies and procedures, including health and safety standards.

Compensation and Benefits

• Competitive industry salary
• Commission scheme
• Product discount
• Training & development

Qualifications

• Previous management experience including coaching/mentoring others to achieve sales and customer service targets
• A passion and energy to provide inspirational, authentic and personalised customer service
• Flexible availability across days/hours. We want all of our team to have a good work-life balance; discuss availability with the hiring manager during interview
• Proof of right to live and work in the country