Store Manager - Supermarket (Newcastle & Sunderland Area)

Sainsbury's Supermarkets Ltd; Sunderland; On-site; GBP 100,000 - 125,000; Full time

Job summary

A major UK grocery retailer is seeking a Store Manager for their Sunderland store. The role focuses on leading a large team to deliver exceptional customer experiences and driving operational excellence. Ideal candidates will have a strong background in retail management and the ability to manage complex challenges. Competitive salary and benefits include private healthcare, car allowance, and discounts for staff.

Benefits

Private healthcare

Car allowance

Annual bonus scheme

Discount card

Generous holiday entitlement

Cycle to work scheme

Qualifications

• Significant experience leading retail operations.
• Ability to manage complex employee relations cases.
• Experience in using data to inform decision-making.

Responsibilities

• Lead store teams to deliver exceptional customer service.
• Ensure operational standards are met consistently.
• Drive performance improvement initiatives.

Skills

Customer focus

Leadership

Operational management

Data analysis

HR policies interpretation

Change management

Job description

Store Manager - Supermarket (Newcastle & Sunderland Area)

Salary: From £50,000
Location: Sunderland Store, Sunderland, SR3 1PD
Contract type: Permanent
Business area: Retail
Closing date: 15 August 2025
Requisition ID: 400010657

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Our Supermarket Store Managers lead large, complex operations. They’re accountable for the success of a store and ensuring we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Our operations are made up of hundreds of colleagues and a management team which our Store Managers lead to ensure we provide brilliant service standards and deliver on our commitments to our customers. Retail’s ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also one that can be highly rewarding.

What makes a brilliant Store Manager:

• Our best Store Managers do everything, every day for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
• Have significant experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
• An established leader who role models excellent service and business values through teams of managers and colleagues.
• Uses data and insight to inform longer term planning, improve performance or customer experience and/or KPI’s.
• Experience managing complex ER cases including dismissals, confident in understanding and interpreting HR policies.
• Can lead through change, delivering high engagement on change purpose whilst managing team wellbeing.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Private Healthcare – Eligible for single cover and to upgrade annually to family cover
• 6S ONLY Car allowance – You’re eligible to receive a company car cash benefit.
• 5S ONLY Interest free car loan of up to £10,000.
• An annual bonus scheme based on our, and your, performance.
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• 6S ONLY Pension – we’ll match 4% of your contributions and if you want to pay more you’ll receive more from us.
• 5S ONLY Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted prices.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here .

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.