Store Manager - Supermarket

Sainsbury's; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Uma relevante empresa de varejo está em busca de um(a) Gerente de Loja em Londres. O(a) candidato(a) ideal irá liderar operações complexas garantindo a satisfação do cliente e a adesão a altos padrões de serviço. O papel envolve liderança de equipe, tomada de decisões estratégicas e um foco constante na melhoria contínua. O(a) candidato(a) deve ter experiência em operações de varejo e deverá ser um(a) líder estabelecido(a) que exemplifique os valores positivos do negócio. Benefícios incluem assistência médica, bônus anuais e descontos significativos nas compras.

Benefits

Assistência médica privada

Carro da empresa

Programa de bônus anual

Cartão de desconto

Alimentação gratuita

Generosa licença de férias

Programa de bem-estar

Apoio em gestão de equipe

Qualifications

• Extensa experiência em liderança de operações com responsabilidade sobre resultados financeiros.
• Experiência em gestão de casos complexos de recursos humanos.
• Capacidade de liderar durante mudanças, mantendo alta motivação na equipe.

Responsibilities

• Liderar operações de loja complexas e garantir padrões de serviço excelentes.
• Utilizar dados para planejar e melhorar a experiência do cliente.
• Gerenciar e apoiar a equipe durante transições e mudanças.

Skills

Liderança

Orientação para o cliente

Gestão de equipe

Tomada de decisão

Job description

What you’ll be doing:

Our Supermarket Store Managers lead large, complex operations. They are responsible for the success of a store and ensuring we deliver on our purpose to make good food, joyful, accessible, and affordable for everyone, every day. Our operations consist of hundreds of colleagues and a management team that our Store Managers lead to ensure excellent service standards and fulfill our commitments to customers. Retail is constantly evolving with new initiatives and change programs, requiring tough decisions. It’s a role with significant responsibility but also great rewards.

What makes a brilliant Store Manager:

• Our top Store Managers do everything, every day, for our customers, ensuring excellent customer experiences and continuous improvement of the customer journey.
• Have extensive experience leading operations with accountability for customer, financial, and organizational outcomes.
• Are established leaders who exemplify excellent service and business values through teams of managers and colleagues.
• Utilize data and insights for long-term planning, performance improvement, or enhancing customer experience and KPIs.
• Possess experience managing complex ER cases, including dismissals, and are confident in understanding and applying HR policies.
• Can lead through change, maintaining high engagement and managing team wellbeing during transitions.

Working for us has great rewards

Salary depends on experience, store size, complexity, and location. We also offer a range of benefits, including:

• Private Healthcare – available for single coverage with an option to upgrade to family coverage annually
• 6S ONLY Car allowance – eligibility for a company car cash benefit
• An annual bonus scheme based on performance
• Discount card – 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s, and 15% at Argos every payday
• Free food and hot drinks in all stores
• Generous holiday entitlement, maternity, and paternity leave
• 6S ONLY Pension – we match 4% of your contributions, with additional contributions if you contribute more
• Sainsbury’s share scheme – opportunity to invest at discounted prices
• Wellbeing support – access to emotional support, counseling, legal, and financial advice
• Colleague networks – connect with like-minded colleagues for growth
• Cycle to Work scheme – hire bikes and equipment with tax and NI savings
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more

An inclusive place to work and shop:

We are committed to being a truly inclusive retailer, where every colleague can reach their full potential and every customer feels welcome. We offer support such as enhanced discretionary leave for families, resources to support team management, and internal networks to promote representation and diversity. We provide development opportunities, including mentorship, training, and career pathways. For more information on our inclusivity efforts, please visit here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will support you.

Leading in our stores:

Our management teams are the driving force behind our business, combining bold leadership, passion for service, and opportunity recognition. They empower teams to excel daily, ensuring product availability, safety standards, and seamless operations. Their hands-on approach enhances colleagues’ work experience and elevates customer shopping experiences, bringing our purpose to life through impactful actions.