Store Manager - Southland

BoF Careers; Cheltenham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An iconic global brand is seeking a dedicated Store Manager to lead a dynamic team in delivering exceptional customer experiences. This role offers the opportunity to grow within a diverse team passionate about fashion and jewelry. As a Store Manager, you will inspire your team, build lasting customer relationships, and drive sales success. Join a company that values innovation and creativity, and be part of a rewarding journey where your contributions will make a significant impact. A world of wonder awaits you in this exciting opportunity!

Benefits

Swarovski product discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Qualifications

• 3+ years of experience in a multi-cultural retail environment.
• Experience in luxury, fashion, or lifestyle brands.

Responsibilities

• Deliver exceptional customer experiences and build a loyal customer base.
• Recruit and lead a passionate team to exceed sales targets.

Skills

Leadership

Customer Service

Sales Target Achievement

Digital Proficiency

Team Building

Job description

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At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, lead and grow a team with passion and enthusiasm, and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About The Job

You are an advocate of our brand. In this role, and together with the team, you will:

1. Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
2. Build a loyal portfolio of existing and new customers
3. Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm
4. Exceed personal and team service and sales targets
5. Be the driving force behind new and ongoing service and sales opportunities, directly impacting our growth and success

About You

You are an experienced Store Manager with:

1. At least 3 years’ experience in a multi-cultural retail environment
2. Experience in luxury, fashion, cosmetics, or lifestyle brands
3. Excellent leadership and coaching skills
4. Digital proficiency
5. A winning personality to establish trust with customers, teams, and stakeholders
6. English language skills

What We Offer

You can expect a range of benefits, including:

• Swarovski product discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs

About Swarovski

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski Created Diamonds, zirconia, jewelry, and accessories, along with crystal objects and home accessories. With approximately 2,400 stores and 6,700 points of sale in around 140 countries, and employing over 18,000 people, Swarovski is committed to sustainability, diversity, inclusion, and philanthropy through the Swarovski Foundation.

Swarovski is an equal opportunity employer. We celebrate individuality and pride ourselves on creating an inclusive workplace where everyone feels valued and respected. Employment decisions are based on merit, competence, performance, and business needs, without discrimination based on race, religion, gender, age, disability, or other protected statuses.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Advertising Services