Store Manager - South West London Designate (Full Time)

VanWonen; Slough; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant team at the forefront of the angling industry! This dynamic role as a Store Manager offers the chance to lead a passionate group dedicated to providing exceptional service to fishing enthusiasts. You'll be responsible for the store's daily operations, ensuring customer satisfaction, and driving sales through effective team management. If you have a deep love for fishing and a knack for motivating others, this is your opportunity to make a significant impact in a supportive environment. Dive into a rewarding career where your expertise and enthusiasm can shine!

Qualifications

• Proven success in leading and motivating retail teams.
• Solid knowledge of fishing products and health and safety standards.

Responsibilities

• Lead daily store operations and develop a high-performing team.
• Implement strategies to enhance customer engagement and sales.

Skills

Fishing product knowledge

Retail experience

Leadership skills

Communication skills

Organizational skills

Education

High School Diploma

Relevant Retail Management Training

Job description

Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey!

We are seeking a motivated individual to join our growing team as a Store Manager to lead a team to success and help us continue delivering exceptional service and expert advice to our customers. If you are ready to cast your line into a new opportunity, Angling Direct is the place for you!

Customers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.

If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!

What You Will Do:

• Take full ownership of the day-to-day operations of the store. Lead and develop a team of colleagues to deliver exceptional customer service and achieve business objectives
• Develop and implement business strategies to increase customer engagement, optimise store traffic, and maximise profitability. Meet and exceed sales targets through effective training, motivation and mentoring of staff
• Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards
• Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures. Maintain excellent visual merchandising standards.
• Conduct regular performance appraisals, identify training needs and support career development. Manage and resolve any staff or customer issues, including complaints and grievances
• Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals. Liaise with the marketing team to implement and maintain marketing strategies

What We Are Looking For:

• Passionate anglers with solid fishing product knowledge
• Knowledge of health and safety standards
• Experience of working in a retail environment with proven success in leading and motivating teams
• Strong communication and organisational skills with the ability to manage and measure work effectively
• Team players who are motivated to meet targets and achieve business goals
• Ability to build effective teams, motivate others and manage conflict with confidence

Why Join Us?
At Angling Direct, you will be part of a friendly, supportive team that shares your passion for fishing. Whether you are helping find the perfect tackle or ensuring our store looks its best, you will play a key role in delivering an outstanding shopping experience.