Store Manager - Solihull

TN United Kingdom; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager for their new location in Solihull. This role is perfect for an individual with a passion for customer service and a proven track record in retail management. You will lead a dedicated team to drive sales and ensure exceptional service while fostering a positive store culture. Enjoy a competitive salary, quarterly bonuses, and various perks that support your professional growth and well-being. If you're ready to make a significant impact and drive success, this is the opportunity for you!

Benefits

Competitive salary

Quarterly bonus scheme

Uniform allowance

Staff discount

Support for commuting

Fun fund for social activities

Professional development programs

Qualifications

• Previous experience as a Store Manager with a high-performance track record.
• Strong leadership and coaching skills to motivate the team.

Responsibilities

• Lead and coach the store team to achieve sales targets and compliance standards.
• Manage store operations including stock control and payroll.

Skills

Leadership

Coaching Skills

Customer Service

Relationship Building

Strategic Planning

Communication

Commercial Mindset

Job description

The Role

At Charles Tyrwhitt, our purpose is to "Make it easy for men to dress well," and we can't do that without our specialist teams. We are seeking a Store Manager for our new store in Solihull, opening Summer 2025.

What you will be doing

The Store Manager will lead, motivate, and coach the store team to achieve sales targets, KPIs, and compliance standards, while ensuring exceptional customer service and product knowledge. Responsibilities include recruiting, nurturing talent, promoting company culture, identifying sales opportunities, managing store operations such as stock control, payroll, layout, and promotions, and making commercial decisions to support the store's success.

What we are looking for

Ideal candidates will have previous experience as a Store Manager, demonstrating leadership, coaching skills, and a track record of high performance. Excellent customer service, relationship-building skills, strategic planning, strong communication, and a commercial mindset are essential. We value alignment with our 3 BE's: "BE the BOSS," "BE the CUSTOMER," and "BE the BEST."

What you can expect from us

• Competitive salary and quarterly bonus scheme
• Uniform allowance refreshed every 6 months
• Encouragement to innovate and drive the business forward
• Staff discount from day one, including The White Company
• Support for commuting and relocation
• Fun fund for social activities and team events
• Partnerships with charities and sustainability initiatives
• Professional development through The Tyrwhitt Academy and apprenticeship programs

Who we are

Founded by Nicholas Charles Tyrwhitt Wheeler, our mission is to make quality, stylish shirts accessible to all men. Over three decades, we have expanded beyond shirts to provide complete wardrobe solutions. Our headquarters are in London, with offices across the globe, and a strong commitment to sustainability and social responsibility.

Join us and be proud to be yourself!