Store Manager - Salisbury (40 hours)

RITUALS COSMETICS UK LIMITED; Andover; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail company in Andover is looking for a Store Manager to enhance customer experiences and drive team performance. The ideal candidate will have experience in retail or hospitality, possess strong people management skills, and be able to inspire and motivate their team. This role includes setting daily objectives, managing store operations, and ensuring excellent customer service. A competitive bonus scheme and employee benefits are included.

Benefits

Competitive bonus scheme

Rituals employee discount

Numerous wellbeing initiatives and EAP

Company & Team Events

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• High energy and ability to motivate the team.
• Experience in driving customer satisfaction and sales.

Responsibilities

• Create an unforgettable customer experience.
• Lead and coach the team to achieve performance targets.
• Manage inventory and day-to-day operations.

Skills

People management skills

Decision making and problem-solving skills

Team motivation

Communication

Job description

Overview

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You'll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You'll lead by example and coach your team to deliver an excellent customer experience!

You'll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1's and making a genuine connection with your team by celebrating success!

What you bring

• High on energy, low on ego and with a little bit of humour!
• You are 'one of a kind' because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated.
• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Benefits

• Competitive bonus scheme
• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events